Operations & Executive Assistant

Role Summary

RYZ Labs is looking for a highly skilled Operations & Executive Assistant to join one of our clients’ teams. In this role, you will work directly with the Founder & CEO, owning his inbox, calendar, and the company's administrative engine. As the company scales, so does your scope.

Responsibilities

• Own the CEO’s calendar and inbox — triage email daily, draft replies, schedule demos, protect focus time, and ensure sub-24-hour response times
• Tee up sales and CS calls — shadow demos to learn the product, prepare account briefs/agendas beforehand, and manage follow-ups after
• Run the recruiting workflow end to end — coordinate partners, schedule interviews, track candidates, and manage work-trial logistics
• Run finance and vendor ops — process invoices, prep expense approvals via Ramp, track subscriptions, and keep clean records
• Route documents and signatures — manage DocuSign flows for customer agreements and contractor paperwork end to end
• Keep compliance green — manage Vanta tasks, policy approvals, and training completions across the team within a SOC 2 environment
• Manage new team member onboarding and offboarding end to end — accounts, access, Rippling setup, and day-one planning
• Track every commitment — maintain running lists of promises made in meetings and ensure execution or escalation
• Build and refine operational processes that help the company scale from 30 to 100+ enterprise customers

Requirements

• 3+ years in operations, executive assistance, or chief-of-staff-style roles, ideally supporting a founder or executive at a startup
• Excellent written and spoken English (written communication goes directly to US enterprise customers)
• Ruthlessly organized and self-directed with a strong ability to manage ambiguity without dropping balls
• Fluent across modern tools — Google Workspace, Slack, Notion/Linear, Ramp, DocuSign, Rippling — with daily use of AI tools to accelerate workflows
• Available during US Central Time business hours with high responsiveness and total discretion for sensitive data
• You build processes that outlive you and prefer owning outcomes over waiting for instructions

About the Company

About RYZ Labs

RYZ Labs is a startup studio built in 2021 by two lifelong entrepreneurs. The founders of RYZ have worked at some of the world's largest tech companies and some of the most iconic consumer brands. They have lived and worked in Argentina for many years and have decades of experience in Latam. What brought them together is the passion for the early phases of company creation and the idea of attracting the brightest talents in order to build industry-defining companies in a post-pandemic world.

Our teams are remote and distributed throughout the US and Latam. They use the latest cutting-edge technologies in cloud computing to create applications that are scalable and resilient. We aim to provide diverse product solutions for different industries, planning to build a large number of startups in the upcoming years.

At RYZ, you will find yourself working with autonomy and efficiency, owning every step of your development. We provide an environment of opportunities, learning, growth, expansion, and challenging projects. You will deepen your experience while sharing and learning from a team of great professionals and specialists.

Our values and what to expect

Customer First Mentality - every decision we make should be made through the lens of the customer.

Bias for Action - urgency is critical, expect that the timeline to get something done is accelerated.