Operations Assistant (Virtual, AE)

Role Summary

About Avaya

Avaya is an enterprise software leader that helps the world’s largest organizations and government agencies forge unbreakable connections.

The Avaya Infinity™ platform unifies fragmented customer experiences, connecting the channels, insights, technologies, and workflows that together create enduring customer and employee relationships.

We believe success is built through strong connections – with each other, with our work, and with our mission. At Avaya , you'll find a community that values your contributions and supports your growth every step of the way.

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• Short Description
• Roles & responsibilities

We are seeking a motivated and organized Operations Assistant to support our team's daily operations. The ideal candidate will be the central point of contact for the office, ensuring a smooth administrative and operational workflow. This role requires excellent organizational skills, a proactive approach to problem-solving, and the ability to handle a variety of tasks efficiently.

Office Operations Management You will coordinate daily administrative tasks, such as managing department-specific email correspondence and ensuring office supplies are consistently stocked. Scheduling and Coordination Your duties will include managing calendars, booking meeting rooms, and organizing travel arrangements or company events to ensure smooth time management for the team. Communication Hub In this role, you will act as the first point of contact for internal and external inquiries, directing phone calls, and greeting visitors with a professional and helpful demeanor.

Data Entry and Reporting You will be responsible for accurately maintaining databases, updating records, and preparing basic reports or presentations using software like Microsoft Office or Google Workspace. Financial Administration Support You will also assist with basic bookkeeping tasks, such as processing invoices, tracking expenses, and managing petty cash in alignment with company policy.

Requirements

Desired candidate profile

• Experience: 1-2 years of relevant experience in an administrative or operations support role.
• Education: Bachelor's Degree or Diploma in a relevant field.
• Nationality: Must be a UAE National.
• Skills: Proficiency in productivity suites (e.g., Microsoft Office, Google Workspace).
• Attributes: Strong time-management skills, a high level of discretion, and excellent communication abilities.