Office Manager (SF)

Role Summary

About Broccoli 🥦

At Broccoli, we're building AI teammates for the people who build and maintain our world.

We partner with plumbing, HVAC, and electrical contractors, the hardworking businesses that keep homes and communities running, and replace fragmented software and repetitive manual work with AI that actually gets the job done.

Our AI teammates answer phones, book appointments, follow up with customers, recover missed revenue, and help contractors deliver exceptional customer experiences, all while integrating seamlessly with platforms like ServiceTitan.

Before we wrote a single line of code, we visited more than 140 contractors to understand how these businesses truly operate. That firsthand experience shaped everything we've built.

Today

• Hundreds of contractors rely on Broccoli every day.
• We've grown to $15M+ ARR in under two years.
• We're trusted by everyone from independent contractors to some of the largest private equity backed operators in the home services industry.
• We're backed by Khosla Ventures and Y Combinator.

We're still just getting started.

Broccoli is looking for a highly organized, proactive Office Manager to be the operational backbone of our San Francisco, CA office. You’ll team up with People Ops to keep our office running smoothly — from managing supplies and facilities to ensuring every new employee and customer gets an exceptional first impression. If you love creating order from chaos and take pride in the details, this role is for you.

Responsibilities

• Inventory & Swag — Pack and organize inventory as needed; coordinate closely with marketing on swag needs.
• Kitchen & Office Stocking — Keep the office fully stocked with beverages, snacks, and supplies; ensure common areas stay tidy throughout the day.
• Food Ordering – Facilitate daily food ordering for the office, including vendor coordination, dietary accommodations, and delivery logistics; ensure orders are timely, accurate, and within budget.
• Facilities & Vendors — Primary contact with building maintenance and landlords for both locations; coordinate office cleaning, repairs, and track issues to resolution.
• Events & Logistics — Coordinate in-office events, team lunches, and gatherings including vendor sourcing, setup, and breakdown.
• People Support — Working with the People team on seating assignments, desk setup, and team celebrations such as birthdays and work anniversaries.
• Budget & Expenses — Track and maintain SF office expenditures, ensuring spend stays within budget.
• Health, Safety & Compliance — Maintain first aid kits, manage building access, and ensure fire safety and accessibility standards are met. Team up with People team to ensure California office compliance.
• Travel & Scheduling — help with team travel where needed, manage conference room calendars and scheduling.
• Internal Communications — Draft office announcements, maintain shared resources, and serve as a liaison between leadership and staff.
• General Operations — Order office supplies, manage vendor relationships, handle mail and packages, and support ad hoc projects as needed.

Requirements

• 2+ years in an office coordinator, operations, or administrative role
• Exceptionally organized with strong attention to detail
• Proactive self-starter who anticipates needs before they become problems
• Strong communicator — comfortable working with vendors, building management, and internal teams
• Comfortable with physical tasks including unpacking, assembling boxes, and light lifting
• Experience with FedEx, UPS, or similar shipping platforms preferred
• Positive, can-do attitude and a genuine love of keeping things running smoothly

Broccoli is an equal opportunity employer committed to creating an inclusive environment for all employees.

About the Company

ABOUT BROCCOLI

Broccoli is building the AI operating system for home service businesses. We help HVAC, plumbing, electrical, roofing, and other home service companies grow revenue and improve operations through AI powered voice, booking, and customer communication solutions. Our platform helps contractors answer more calls, book more jobs, and operate more efficiently using AI. Backed by top investors including YC and Khosla Ventures, Broccoli AI is scaling rapidly and becoming one of the leading AI platforms in the home services industry.

WHY JOIN BROCCOLI?

AI is rapidly transforming the home services industry, and Broccoli is at the forefront of that shift. This is an opportunity to join a fast growing company early, build deep relationships with our customer base, and have a direct impact on company growth and retention. If you're excited about growing accounts, deepening customer relationships, and driving expansion revenue at a breakout AI startup, we'd love to hear from you.

Broccoli is an equal-opportunity employer and complies with all applicable federal, state, and local fair employment practice laws.

Salary: $200K – $250K • Offers Equity • Offers Commission