Network Operations Intern

Role Summary

Description

Leidos, a leading defense, intelligence, and technology company, is seeking a motivated Network Operations Intern to join our Digital Modernization Group on the Global Solutions Management - Operations II (GSM-O II) contract at Scott AFB, IL. As part of our team, you'll contribute to the operations, sustainment, and defense of the Defense Information System Network (DISN) within the DOD Information Network (DODIN), supporting the Defense Information Systems Agency (DISA).

Why Leidos? Join our Operations and Maintenance team and tackle real-world challenges, contributing directly to the security and reliability of vital communication networks in a fast-paced, dynamic environment. Gain hands-on experience in Network Operations, Network Maintenance, Network Management and Incident Management.

Responsibilities

Positions focus around various areas of the network operations support functions including:

• Performing incident management support for the Department of Defense global network
• Creating, updating, and resolving incident tickets utilizing Service Now ITSM+
• Monitoring internet access points for events impacting global connectivity
• Providing real-time network monitoring utilizing various network monitoring tools
• Reviewing, updating and developing documentation and metric collections for contract delivery
• Providing timely situational awareness updates to leadership and customers for all network impacting events
• Providing support for customer questions and issues during all phases of the Network Management
• Verify that service has been restored upon resolution of customer-initiated tickets
• Record, assess, track, and monitor incident tickets escalated to specialized teams and engineers

Requirements

• Current enrollment in a degree granting program in a relevant discipline is required for consideration (excludes Cyber Security)
• Familiarization with Microsoft Office, OSI Model, ServiceNow, and SharePoint
• Ability to effectively communicate with customers, vendors, and contract personnel via telephone, electronic mail, instant messaging, and in person
• Experience with technical writing and a working knowledge of networking concepts and topologies
• Ability to obtain a Secret or Top Secret clearance; Secret required to start (selected candidates will be sponsored for required clearance)
• Must be a US Citizen to qualify
• Work must be performed on Scott AFB IL (remote work is not available)
• Must have own transportation to enter Scott AFB IL
• Obtaining a CompTIA Security+ certification (or IAT Level II equivalent) required for subsequent engagement periods and/or full-time employment upon graduation
• Must maintain active student status, with enrollment extending into Fall 2027 and graduation no earlier than Dec 2027

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares.

Pay Range $48,100.00 - $86,950.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Leidos

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.

Securing Your Data

Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system - never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com.

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

About the Company

Looking for an opportunity to make an impact?

At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers' success. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business.

Your greatest work is ahead!

We are looking for a Substation Protection & Controls Engineer to join our team. As a Career Protection & Control Engineer, candidates will have the opportunity to design substation protection and control projects for electric utilities at voltages from 12kV up to 500kV. This is an exciting and growing field in the power systems industry and allows candidates to get exposure to how the power generation such as that of renewable energy ties into the electric system. Candidates will be expected to use knowledge of digital logic design, AC and DC circuits to design substation electrical projects.

HYBRID SCHEDULE: Candidates must live in Framingham, MA office's client servicing territory. MA, CT, NH, RI. (1 - 4 days in office.)

Successful candidates can look forward to a fast paced, diverse work environment and flexible work hours/work arrangements as well as managers who will encourage career development and growth including:

In this role, you can also expect to gain experience in the following: