L&D Consultant | Retail | Corporate

Role Summary

Overview Of The Role

The L&D Consultant is pivotal in fostering capability across the business by nurturing facilitators, managers, and delivery partners, thereby strengthening learning impacts. The role involves designing, leading, and implementing innovative learning architectures that are commercially relevant and cater to diverse business contexts. Success involves driving engagement through creative digital campaigns and building strong stakeholder relationships to position L&D as a key value driver. Maintaining high standards of delivery, the consultant uses strategic learning solutions to ensure practical business application and reporting insights for continuous improvement.

Responsibilities

General

• Develop facilitators, managers, and delivery partners to enhance scaled learning impacts.
• Embed a strong culture of coaching, accountability, and consistent performance standards.
• Design strategic outcome-driven learning architectures tailored to diverse business contexts, integrating commercial relevance and innovative solutions.
• Implement simulations, board games, digital learning journeys, and team development events.
• Translate business needs into brand-specific learning interventions from diagnosis to instructional design.
• Drive creative learning engagement campaigns with visual, digital, and design tools to enhance learner experience.
• Build stakeholder networks and relationships using consultative engagement and visual storytelling to influence decisions.
• Oversee delivery across programs, ensuring facilitation standards, disciplined execution, and sustained engagement beyond the classroom.
• Utilize data reporting tools to generate insights for decision-making, program enhancement, and communication.
• Understand commercial and operational needs in the retail industry and align developmental priorities.

Requirements

Required Skills To Be Successful

• Instructional design and content development expertise.
• Ability to build strong stakeholder relationships and networks.
• Data-driven insight generation using Excel and other tools.
• Proficiency in using digital tools for creative engagement campaigns.

What Qualifies You For The Role

• 7+ years of experience in Learning and Development or related fields.
• Proven experience in designing and implementing experiential learning solutions such as simulations and digital games.
• Strong understanding of retail industry commercial and operational requirements.
• Proficiency in digital design tools such as Canva, Illustrator, and Vyond.

About the Company

Why Join HealthHub?

We Hear Your Ambition.

For over 90 years, the Al-Futtaim Group has been bringing the world’s leading brands of lifestyle watches, cars, home furnishings and fashion to the UAE. The Group has now introduced a whole new way of holistic healthcare through HealthHub Clinics by Al-Futtaim, its multi-speciality chain of more than 20 clinics in Dubai with over 25 specialties offering the right combination of advanced diagnostics, proven medical expertise and specialised services.

What gives our clinics an edge is that as a part of the Al-Futtaim Group, you can expect world-class quality standards, with access to the best medical services and facilities within a healing environment. It’s a new way of healthcare that’s designed to meet a patient’s needs with a complete range of smart healthcare solutions. As testimony to this, only recently, we’ve earned a rare milestone of being the only primary healthcare network in the UAE to receive the Gold Seal by a reputed international body: Accreditation Canada.

As trusted partners to health, we at HealthHub Clinics adopt evidence-based learning that enables us to listen to our patients more carefully. It helps us in treating the cause and not just the symptoms, while applying global best practices to ensure quality of care for every family member. Most of all, we adopt a patient-centric approach to healthcare that is reflected in the promise of our core belief: “We Hear You.”

5-day working week