Key Account Manager Banks & Financial Institutions (f/m/d) | 80-100% | Hybrid Working Model | Zurich

Role Summary

• As a key account manager at IAZI, you are responsible for support and further development
• strategic customer relationships across various IAZI business areas. Yours
• The overarching goal is customer satisfaction, customer loyalty and sales growth

to increase sustainably.

Your responsibility

You build long-term, trusting relationships with important contacts on the customer side and actively maintain them.

You ensure high customer satisfaction and are the central contact person for your customers.

You will achieve ambitious sales goals through targeted upselling and cross-selling of our solutions.

You ensure that contractual agreements are adhered to.

• Your core tasks
• Customer support
• You are the central contact person for the customers assigned to you. You process inquiries,
• Service and support topics and coordinate closely with our product and data teams

ensuring high quality and timely solutions.

• Strategic relationship management
• You continuously expand your network within the customer organizations and use it
• targeted to identify new business opportunities. You also maintain relevant stakeholder

Information in the CRM system and always keep it up to date.

• Upselling & New Business
• You present new product developments to your customers and show their added value. About that
• You are also responsible for processing tenders and requests for quotations

of the customers you serve.

• Contract management & invoicing
• You ensure compliance with existing contractual agreements and take over if necessary
• Responsible for contract extensions and contract negotiations. You also take care of them

Correct documentation in the CRM system as well as punctual and correct invoicing.

This is what awaits you with us

• First introductory conversation (screening call)
• Meeting with hiring manager
• Case study and team fit meeting
• Apply now

Send us your meaningful CV and other documents that show us why you are a perfect fit for us.

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Requirements

• This is what you bring with you
• Training & Experience
• Bachelor's degree in business administration, real estate, finance or a related field
• Several years of experience in key account management, sales or customer relationship management, ideally in SaaS, data or real estate environments
• Proven success in expanding strategic customer relationships and in achieving or exceeding sales goals
• Skills & Competencies
• High level of customer orientation and implementation strength
• Structured and solution-oriented way of working with strong project management skills
• Confident appearance as well as strong presentation and training skills
• High affinity for data, technology and digital products
• Fluent German and English skills
• Advantageous
• Experience with data-based products or analytics platforms
• Existing network with Swiss banks and financial institutions
• Knowledge of French

Benefits

• This is what we offer you
• 6 weeks holiday (with the option to purchase up to 10 additional days)
• 40 hour week

18 weeks of maternity leave and 6 weeks of paternity leave. Also applies to adoption.

• Flexible working models (work-life balance is very important to us)
• Access to mental health, wellbeing and advice platforms
• Half-fare subscription for public transport and 1st class travel by train between SMG locations in Switzerland

About the Company

Welcome to IAZI AG (a subsidiary of the SMG Swiss Marketplace Group)

IAZI is one of the market leaders for real estate valuations in Switzerland with over 140 employees and locations in Zurich, Lausanne and Goa in India. For over 30 years, IAZI has been supporting the national and international real estate industry with professional services, scientific analyzes and innovative software solutions. Our customers include owners, investors, project developers and real estate financiers.

Our models are based on the largest Swiss-wide data pool for the Swiss real estate market. With innovative solutions and the continuous development of our offering, we are actively driving forward the digitalization of the real estate industry. In order to initiate our next growth phase and achieve ambitious sales goals, we are further expanding our key account management and are looking for you as a key account manager (80-100%) with a focus on banks and financial institutions.

Additional Information

We are convinced that recruiting is a mutual encounter in which both sides get to know each other.