Key Account Concreto

Role Summary

Manage and develop strategic relationships with the main cement and concrete customers, maximizing sales, profitability and loyalty.

Act as the main point of contact with clients, ensuring effective communication and timely attention to their needs.

Build solid relationships with key decision makers (general management, plant management, technical areas, purchasing and senior management).

Identify opportunities for growth and increased market share within assigned accounts.

Develop and implement key account plans, including business objectives, projections and short, medium and long-term strategies.

Work in a coordinated manner with the technical, quality and commercial teams to provide comprehensive technical support.

Design and propose customized solutions for additives and mixtures, aimed at improving the performance, sustainability and cost efficiency of concrete.

Conduct technical presentations, on-site support, and resolve issues related to product performance.

Stay updated on new technologies and trends in the cement and concrete market.

Manage dosing equipment and tank needs for efficient additive delivery.

Manage complaints and claims, guaranteeing high levels of customer satisfaction and sustainable business relationships.

Requirements

Academic Training

• Civil Engineering, Industrial Engineering, Architecture or related careers.
• Additional training in Construction, Concrete, Materials or Quality Control is desirable.
• Minimum experience of 3 years in technical-commercial positions, technical sales or key account management.
• Proven experience in the concrete, cement or construction materials sector.
• Experience in serving and developing industrial clients, concrete plants or construction projects.
• History of meeting sales and profitability objectives.
• Technical Knowledge

Solid knowledge in

• Ready-mixed concrete and production processes.
• Additives for concrete and cement.
• Concrete quality and performance tests.
• Interpretation of technical standards (ASTM, ACI or others).
• Ability to develop personalized technical solutions according to the client's needs.
• Intermediate-advanced knowledge of Microsoft Office, especially Excel and PowerPoint.
• Experience with CRM or business management tools is desirable.

Key Competencies

• Results orientation and commercial focus.
• Negotiation and long-term relationship management skills.
• Technical-commercial analysis capacity.
• Effective communication at a technical and managerial level.
• Strategic planning and account management.
• Autonomy, organization and monitoring.
• Personal Skills
• Technical-commercial leadership.
• Critical thinking and problem solving in the field.
• Ability to work under pressure and with multiple accounts.
• Customer focus and continuous improvement mentality.
• Availability for field work and plant visits.
• Valid driver's license.
• Availability to travel within the country.
• Intermediate technical English level desirable.

Benefits

• Employment contract for an indefinite period.
• Compensation package: fixed + variable salary, work tools and additional benefits to those required by law.

About the Company

Sika is a company specialized in chemical products with a leading position in the development and production of systems and products for sealing, bonding, reinforcement and protection in the construction sector and the vehicle industry. Sika has subsidiaries in 103 countries and owns more than 400 plants worldwide. Sika has more than 33,000 employees.