[Job - 31268] - UI/UX Design & Research

Role Summary

At CI&T, we help large enterprises transform the potential of AI into real business impact with AI Deployment, AI-native execution, and tech-integrated business solutions.

With 30 years of experience in technological transformation, we accelerate innovation with expertise in Agentic SDLC, Application modernization, Data & AI, Martech and Business strategy.

We are 8,000 CI&Ters across more than 25 countries, collaborating to build solutions with real impact. AI is already part of how we work, evolve, and innovate every day.

Responsibilities

As a UX Designer/Researcher, you will

• Work with teams to define design requirements for digital products
• Create wireframes, user flows, sitemaps, specifications, and other UX design deliverables
• Plan and conduct user research using various methodologies (usability testing, interviews, surveys)
• Create user personas, journey maps, and empathy maps based on research insights
• Design intuitive interfaces through interactive prototypes
• Analyze research data to extract meaningful patterns and actionable insights
• Collaborate with product, engineers, designers, and other multidisciplinary team members
• Own design problems end to end, from research and initial concept through shipping and beyond
• Translate business requirements into research questions and design solutions
• Advocate for user-centered design decisions across the organization
• Identify opportunities, working as a key thought partner

Conduct competitive analysis to ensure our experiences meet or exceed current market standards.

Requirements

• Experience in designing successful digital products and services
• Experience in planning and conducting user research studies
• Strong analytical skills with ability to identify patterns and insights from data
• Digital Product Design Tools: Figma
• Prototyping Tools: Figma
• Experience with research tools (UserTesting, Optimal Workshop, Lookback, etc.)
• Solid understanding of modern user research strategies and techniques
• Ability to solve business challenges with user-centered design solutions
• Excellent communication skills to present findings and influence decisions
• Fluent in English

Desired Skills

• Visual and interface design capabilities
• Information design knowledge
• Experience with remote and in-person research techniques
• Strong storytelling and design presentation skills
• Documentation for development handoff
• Workshop facilitation experience
• Knowledge of accessibility standards and inclusive research practices
• Familiarity with quantitative analytics tools (Google Analytics, Mixpanel, etc.)
• Experience conducting international research across different cultures
• Background in psychology, human-computer interaction, or related field
• Ability to mentor others in research and design methodologies
• Experience with generative AI tools to enhance design and research processes
• Join our passionate product development team, creating meaningful digital experiences that transform businesses and delight users around the world.
• Collaboration is our superpower, diversity unites us, and excellence is our standard.
• We value diverse identities and life experiences, fostering a diverse, inclusive, and safe work environment. We encourage applications from diverse and underrepresented groups to our job positions.

About the Company

We are a team of digital specialists making a significant impact on some of the world's most prestigious brands. With 29 years of experience and over 6,000 professionals globally spanning strategy, research, data science, design, and engineering, we create comprehensive digital solutions that accelerate business growth, enhance customer experiences, and improve operational efficiency.