IT Support Specialist

Role Summary

As an IT Support Specialist, you ensure that our colleagues can rely on a safe, stable and user-friendly IT environment. You are the first point of contact for IT-related questions and problems and make an important contribution to the continuity of our business operations.

In addition to providing daily support, you actively contribute to improvements in processes and IT services. This makes this a versatile position in which operational activities and project-based challenges alternate.

Are you our new IT Support Specialist?

Then we would like to meet you! Apply directly via the form below or click on the 'Apply now' button.

We are curious about who you are and would like to get to know you through your CV and a short motivation. We will of course keep you informed of the next steps during the selection procedure.

Would you like to know more about the position or about working at BEUMER Group? Please feel free to contact us by telephone or email (Daryna Kupper, daryna.kupper@beumer.com (Tue, Wed, Fri) or Carlijne van Loon, carlijne.vanloon@beumer.com | +31(318)648790). We would be happy to tell you more about this versatile position and our organization.

Responsibilities

Your responsibilities include

• Providing IT technical support to employees within the Benelux organization.
• Resolving connection problems, network failures, access rights, performance issues and other IT issues.
• Create, manage and maintain user accounts and access rights.
• Managing employee data, IT hardware and the onboarding and offboarding process.
• Installing, configuring and maintaining hardware, software, upgrades and updates.
• Supporting end users with short training courses, instructions and manuals.
• Troubleshoot problems with laptops, printers, scanners, handheld devices and servers.
• Registering, following up and handling IT tickets.
• Participate in IT projects where necessary.
• Contribute to the further development and improvement of IT processes and services.
• Supporting colleagues and departments with various IT-related issues.

Requirements

• We are looking for a committed IT professional who is energized by a broad support role, enjoys collaboration and takes responsibility for a reliable IT environment.
• Education and experience
• MBO working and thinking level.
• Preferably an IT-related education and/or relevant work experience.
• Experience with Microsoft Office and other common applications.

Knowledge and skills

Experience with Microsoft 365, Windows 10/11, Intune/Matrix42 and Azure AD (Entra ID).

Basic knowledge of VPN solutions

Knowledge of ISO27001, audits and security principles

• Strong analytical skills and the talent to explain technical issues in an understandable way.
• Good command of the Dutch and English language; French is an advantage.
• A customer-oriented, proactive and independent working attitude, combined with a strong sense of responsibility.
• Good communication skills and the ability to work effectively.

Benefits

As an IT Support Specialist at BEUMER Group in Ede, you are the point of contact for IT issues within the Benelux organization. With your IT knowledge, service-oriented attitude and solution-oriented approach, you ensure that colleagues can perform their work optimally. You work together with colleagues at home and abroad and actively contribute to the further development of our IT services. Of course you can also expect something from us. You can count on a gross monthly salary of €2,800.00 to €3,600.00, depending on your knowledge and experience, you will immediately receive a contract for an indefinite period and opportunities to further develop yourself. And further?

• You get 25 days of vacation and the option to purchase 5 additional days.
• You will receive a good pension scheme and travel expenses.
• You will have an independent position with a lot of freedom and responsibility.
• At BEUMER Group we believe that different backgrounds, experiences and perspectives contribute to better solutions. That is why we invite everyone who recognizes themselves in this position to apply.

About the Company

Working at BEUMER Group: a global player with the heart of a family business

BEUMER Group Benelux, the representative of BEUMER Group in the Netherlands and Belgium, consists of a team of more than 250 professionals. As a world-leading organization with more than 6,000 colleagues, we develop, realize and maintain innovative logistics systems. Within the Benelux we are responsible for advice, sales, commissioning and service, where quality, reliability and customer focus are central.

Our head office is located in Ede, and we also have branches in Amsterdam, Bornem and Genk. Our employees work together on smart logistics solutions every day from these locations and at customers' locations.

You will work at the head office of BEUMER Group Benelux in Ede as part of our Global IT organization. In this role you support colleagues within the Benelux with various IT issues and contribute to a stable, secure and future-proof IT environment. You work closely with colleagues from different departments and with IT specialists within the global BEUMER Group organization.

You report directly to the CFO of BEUMER Group Benelux. It is a versatile position in which service orientation, improvement and (international) cooperation come together.