IT Assistant (Web Development Focus)

Role Summary

This is a remote position.

We’re looking for a tech-savvy IT Assistant with a passion for web development to join our growing team! This role combines technical support responsibilities with website management and development tasks. You’ll play a key part in ensuring our systems run smoothly while helping to design, update, and maintain our online presence.Key Responsibilities

Responsibilities

• Provide day-to-day IT support to the team, including troubleshooting hardware, software, and network issues.
• Assist in maintaining and updating the company website (content updates, layout improvements, and performance optimization).
• Collaborate with marketing or design teams to implement website enhancements and ensure a user-friendly experience.
• Manage website hosting, domain, and email configurations.
• Support the setup and maintenance of office devices, accounts, and access controls.
• Ensure data security, perform regular backups, and assist in implementing IT policies and best practices.
• Help document IT processes and provide basic technical training to employees when needed.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent work experience).
• Proven experience in IT support or a similar role is an advantage.
• Strong knowledge of computer systems, mobile devices, and troubleshooting techniques.
• Familiarity with Windows, MacOS, and/or Linux environments.
• Basic understanding of networks (LAN/WAN), internet protocols, and cloud services.
• Excellent problem-solving, communication, and customer service skills.
• Ability to prioritize tasks and work independently or as part of a team.

Preferred Skills

• Experience with web hosting platforms (e.g., cPanel, GoDaddy, AWS, etc.)
• Graphic design or content management experience.
• Basic SEO or Google Analytics knowledge.
• Experience managing email systems or cloud services (e.g., Google Workspace, Microsoft 365)

Benefits

• Competitive salary package
• Opportunities for training and career growth
• Supportive and collaborative team environment
• Work-from-home
• HMO upon regularization
• Government-mandated Benefits
• 13th-month pay