Inside Sales Representative (w,m,d)

Role Summary

Bio-Rad Laboratories is looking for an Inside Sales Representative (f,m,d) - remote, preferably based in the greater Berlin area, who will support our Clinical Diagnostic Group customers in the Germany region (excluding BW and BY). The field of activity includes sales promotion and telephone support for our customers who work with our immunohematological systems.

Responsibilities

How you can make a difference

• Regular telephone support for assigned customers
• Development and implementation of measures to acquire new customers
• Identify, qualify and process new sales opportunities for Bio-Rad CDG products
• Processing and qualifying leads from mailing campaigns and trade fairs; Telephone representation of sales employees
• Passing on market information to sales and marketing teams
• Recording, processing and forwarding customer complaints and orders
• Coordination of internal contacts to ensure customer satisfaction and policy compliance

Requirements

• Completed professional training in the field of laboratory analysis (MTL, MTA, BTA and comparable)
• Relevant experience in a similar role, ideally also laboratory experience or field experience, preferably with a focus on immunohematology
• Good understanding of the technical and organizational processes in laboratory analysis and knowledge in the field of immunohematology
• Strong customer orientation and very good communication skills in German and English
• Good knowledge of Microsoft Office Applications (WORD, EXCEL, PowerPoint), and SFDC
• Very good communication skills in German and English as well as team orientation and proactive way of working

Who we are: Bio-Rad Laboratories is a leading life science and diagnostics company with over 8,250 employees worldwide who develop, produce and sell a variety of products for molecular biology and biochemical research as well as clinical diagnostics. For over 70 years, Bio-Rad has been focused on advancing the research process and life sciences industry and transforming the fields of science and healthcare, helping people around the world live longer, healthier lives.

What we offer you: Bio-Rad offers a comprehensive compensation program to attract, motivate and retain qualified employees. In addition to a competitive annual salary in 13 salaries, our employees benefit from various social benefits and a company car. Employees can assess their contribution to the company's success as part of the annual performance appraisal and through bonus programs. In addition, Bio-Rad offers 30 days of paid vacation per calendar year as well as vacation pay. Depending on the location and position, Bio-Rad offers a company car, family-friendly trust-based working time models, and the option to work mobile up to two days per week, allowing maximum flexibility.

• EEO Statement: Bio-Rad is committed to equal opportunity and inclusion in the workplace. Severely disabled people with the same qualifications are given preferential treatment.
• By submitting your resume and application information, you authorize Bio-Rad to submit and store your information in the Company's global applicant database and to share this information as necessary to evaluate your qualifications for this position.
• Agency Non-Solicitation: Bio-Rad does not accept resumes from recruiting agencies unless the agency is authorized by Bio-Rad's Human Resources Department. Please do not submit resumes if you are not authorized to do so. Bio-Rad does not cover any fees for unsolicited profiles.
• #Remote