Infrastructure Engineer, Observe by Snowflake

Role Summary

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done.

Observe by Snowflake is an AI-powered observability platform built on the Snowflake Data Cloud and engineered for scale. We ingest and store logs, metrics, traces, and events on an open, scalable data lake using open formats like Apache Iceberg, delivering deep correlation and long-term analytics at dramatically lower cost. A dynamic Knowledge Graph and chat-based AI SRE provide rich context and guided workflows so teams can move from detection to root cause and resolution significantly faster.

The Infrastructure team at Observe by Snowflake is responsible for building, scaling, and operating the development and production environments that power our observability platform. We are a small, highly collaborative team with a broad scope, focused on delivering reliable infrastructure while continuously improving the systems that support our engineers and customers.

Responsibilities

• Design, build, and operate scalable cloud infrastructure in AWS supporting a high-scale observability platform.
• Improve system reliability, performance, and operational visibility across development and production environments.
• Develop and maintain CI/CD pipelines and internal tooling to improve developer productivity and deployment safety.
• Identify and mitigate security risks, and help maintain internal security standards and compliance requirements.
• Build infrastructure that supports high availability, scalability, and operational resilience
• Participate in an on-call rotation, contributing to incident response and post-incident improvements.
• Partner closely with engineering teams to ensure infrastructure supports evolving product and platform needs.
• How do you want to make your impact?
• For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com http://careers.snowflake.com

Requirements

• 2+ years of experience in Infrastructure Engineering, Site Reliability Engineering (SRE), DevOps, or related roles.
• Experience operating container orchestration platforms such as Kubernetes
• Hands-on experience managing cloud infrastructure using Infrastructure-as-Code tools such as Terraform, Ansible, or similar.
• Strong programming skills in Go, Python, or similar languages, with a focus on automation and systems development.
• Experience supporting production systems at scale, with a focus on reliability and operational excellence.
• Strong problem-solving skills and the ability to balance short-term operational needs with long-term infrastructure design.
• Experience with AWS, GCP, or Azure

NICE TO HAVE

• Experience operating large-scale distributed systems.
• Familiarity with observability platforms, telemetry pipelines, or monitoring infrastructure.
• Experience improving developer platform tooling or internal infrastructure platforms.
• Experience working in high-growth or rapidly evolving engineering environments.

Every Snowflake employee is expected to follow the company’s confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company’s data security plan as an essential part of their duties. It is every employee's duty to keep customer information secure and confidential.

Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake.

About the Company

ABOUT THE AI PRODUCTS TEAM

The AI Products team is part of the broader Marketplace & Collaboration organization and is focused on bringing AI products on top of Snowflake’s data and application platform to help customers discover, share, monetize, and act on data assets & applications more easily.

This team is building the connective tissue of the agentic enterprise: the infrastructure and product surfaces that allow Snowflake customers to seamlessly share datasets, semantic views, and applications, and make them discoverable and executable through Cortex Code, CoWork, and other agentic harnesses.

Our strategy is centered on evolving Snowflake Marketplace for the AI era, including packaging data and intelligence into ready-to-use agentic experiences, and enabling governed access patterns that let AI systems safely operate on enterprise data and applications.

AS A STAFF SOFTWARE ENGINEER ON AI PRODUCTS, YOU WILL

WHY JOIN THIS TEAM

This is a chance to shape how Snowflake customers expose data and applications to AI systems in a secure, governed, and highly usable way. The work sits at the intersection of platform engineering, product innovation, and AI transformation, and it directly influences how the Data Cloud evolves for the next generation of customers and builders.