Housekeeper - Roost Cleveland

Role Summary

About Method Co.

Method Co. is a boutique hospitality company that develops, designs, and operates a portfolio of hotels, restaurants, and apartment-style accommodations across the country. With a focus on culturally relevant and design-driven experiences, Method Co. creates spaces that blend thoughtful service, elevated design, and a deep sense of place.

About ROOST Cleveland

ROOST Cleveland brings the signature ROOST apartment ‑ hotel experience to the heart of downtown Cleveland. Set within a beautifully restored historic building, it offers spacious studio, one ‑ , and two ‑ bedroom apartments designed for both short visits and extended stays. Each residence features full kitchens, in ‑ unit laundry, curated furnishings, and warm, modern design details that make every stay feel like home. Guests enjoy access to thoughtfully designed common spaces, a fitness center, and attentive service that blends boutique ‑ hotel hospitality with residential comfort. Steps from the city’s cultural institutions, restaurants, and lakefront, ROOST Cleveland is an inviting home base for exploring the best of the city.

Website: https://www.roostcleveland.com

The Housekeeper plays a key role in creating a welcoming, comfortable, and impeccably maintained environment for our guests. This position is responsible for ensuring all guest rooms and public spaces meet ROOST’s high standards of cleanliness, organization, and presentation. Ideal candidates are detail ‑ oriented, reliable, and take pride in delivering thoughtful, elevated service.

Responsibilities

• Clean and refresh guest rooms, bathrooms, kitchens, and living areas to brand standards
• Change linens, make beds, restock amenities, and maintain in ‑ room supplies
• Clean and maintain public areas, hallways, and back ‑ of ‑ house spaces
• Report maintenance issues, damages, or missing items promptly
• Follow all safety, sanitation, and cleaning protocols
• Support laundry operations as needed
• Uphold a warm, professional, guest ‑ focused demeanor at all times

Requirements

• Previous housekeeping or hospitality experience preferred but not required
• Strong attention to detail and consistency
• Ability to work independently and efficiently
• Comfortable with physical tasks, including lifting, bending, and standing for extended periods
• Weekend and holiday availability preferred

Working Conditions/Environment

• The person having this position may have to stand and/or walk, push, kneel, bend, balance, squat, reach and stretch for eight (8) hours per day.
• Agility in executing fast-paced movements to navigate different areas of the property efficiently.
• The person having this responsibility may have to move, pull, carry, or lift objects weighing at least 50 pounds.
• The work environment characteristics describedhereinare representative of those an employee typically encounters while performing the essential functions of the position.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Method Co., along with its affiliates, is an equal opportunity employer and is committed to an inclusive workplace free from unlawful discrimination based on race, color, ancestry, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, gender identity or any other protected characteristic under federal, state or local law. We believe in diversity and encourage any qualified individual to apply.

Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

Benefits

• Competitive hourly pay
• A supportive, team ‑ oriented environment
• Opportunities for growth within Method Co.
• Employee perks across our hotel and restaurant portfolio
• Health, Dental, and Vision benefits
• Paid time off & vacation