Functional analyst of Real Estate and Facility Management systems

Role Summary

We are looking for an analytical and detail-oriented Functional Analyst to join our team. As a Functional Analyst, you will play a crucial role in bridging the gap between business needs and technical solutions, ensuring the successful implementation of advanced software systems.

Requirements

Among the main responsibilities are

• Gather and analyze business requirements from stakeholders to define project scope and objectives.
• Develop and maintain functional specifications, process models, and other documentation to support system design and development.
• Collaborate with cross-functional teams to ensure alignment between business needs and technical solutions.
• Conduct data analysis and interpret results to support decision-making processes.
• Facilitate workshops and meetings to gather requirements and resolve conflicts.
• Create and maintain project artifacts, including use cases, user stories, and process flows.
• Perform gap analysis between current and desired business processes
• Support testing activities by creating test plans and executing test cases.
• Provide training and support to end users during system implementation.
• Monitor and report project progress, risks and issues to stakeholders.
• Degree in technical disciplines (engineering, computer science) and economics. Equivalent work experience is also evaluated.
• 3+ years of experience as a Functional Analyst or similar role.
• Strong skills in business process modeling, requirements gathering and analysis.
• Experience with public housing management bodies and bodies such as IACP (Istituti Autonomo Case Popolare) or other regional/provincial bodies.
• Knowledge of the reference regulations in the public residential building sector.
• Familiar with the processes of fee collection, arrears and maintenance management.
• Experience with regional and national public housing regulations, including specific ERP regulations, housing plans and public grants.
• Experience in the analysis and management of cadastral, patrimonial and administrative data related to public buildings.
• Ability to draw up clear and structured functional documentation (requirements analysis, use cases, flowcharts).
• Familiarity with project management tools (e.g. Jira, Confluence, etc.) and Agile methodologies.
• Experience with project management tools (e.g., JIRA, Trello, Monday).
• Familiarity with UML and other diagramming tools.
• Advanced knowledge of the Microsoft Office suite, in particular Excel and PowerPoint.
• Fluent knowledge of Italian.
• Business Changers supports companies and public administrations in the digital transformation journey and in the adoption of a growth strategy based on technological innovation.
• The three main service lines are: IT Consulting (management consultancy, ICT Strategy, demand management), Systems Integration (creation of digital solutions based both on software packages and custom developed); Technology Operations (production management of applications and technologies).
• Business Changers is a rapidly growing company, thanks to its unique ability to combine management consultancy skills with specialist offers on innovative technologies.

About the Company

The company has received several important awards

included by the Financial Times among the 1,000 fastest growing European companies;

obtained the "Italian Growth Champion 2025" award from Il Sole 24 Ore for three years in a row.

obtained the "Champion of Growth" award from La Repubblica and the German Institute for Quality, for three years in a row;

achieved the prestigious "Le Fonti Awards 2024" award as digital transformation company of the year;

selected by Innovit (Italian Innovation Hub) to be part of an acceleration program for development in Silicon Valley, in collaboration with the Ministry of Foreign Affairs, the Italian Embassy in Washington, the Consulate General of San Francisco and the Italian Trade Agency.