Job Overview
Job description
- Location:
- Recife, Brazil
- Work arrangement:
- On-site
Role Summary
The Commercial Executive has a crucial role in maintaining relationships with existing customers and actively seeking new business opportunities.
Responsibilities
What will your main responsibilities be
Customer Service: Providing personalized support to existing customers, ensuring their needs are met effectively.
- Contract Renewal: Management of the process of renewing contracts with customers, ensuring business continuity;
- Opportunity Identification: Proactive identification of up-sell and cross-sell opportunities to expand the services offered to customers;
- Prospecting for New Customers: Active search for new customers, understanding their needs and presenting customized solutions;
Continuous feedback with regional manager and technical team: Constant communication with internal areas to ensure that customer needs are considered in the continuous improvement of the solutions offered.
Requirements
What we look for in you
- The candidate must have experience in B2B sales, with strong experience in prospecting, portfolio development, conducting commercial negotiations and evaluating market potential.
- It is also necessary to demonstrate the ability to maintain and strengthen relationships with active customers, promoting engagement, loyalty and constant monitoring of performance through in-person or virtual visits.
- Expertise in preparing joint business plans, defining commercial strategies and monitoring trends and competition is expected, as well as the ability to support clients in training, commercial proposals, presentations and negotiations with end customers.
- Furthermore, skills are required to monitor sales KPIs, such as volume, average ticket, conversion and churn rate, preparing management reports and proposing continuous improvement actions.
- The ideal profile presents analytical skills, clear communication, strategic thinking and ease of integration with internal areas.
- Experiences related to credit portfolio management, highlighting the payroll loan product, relationships, commercial strategy are essential for the role.
- Availability to travel.
Benefits
Experian is a global data and technology company that drives opportunities for people and businesses around the world. We operate in several markets, such as financial services, health, automotive, agribusiness, insurance, among others. Experian invests in people and advanced new technologies to unlock the power of data. We have an incredible team of 25,200 employees in 32 countries.
Our uniqueness is to value yours. Experian’s people-centered, inclusive and purpose-driven culture is recognized by numerous awards — including World’s Best Workplaces™ 2025 (Fortune’s Global Top 25) and Great Place To Work™ in 26 countries, among others. Check out Experian Life on social media or explore our careers site to see why. Experian is also proud to be an equal opportunity and affirmative action employer. If you have any disability or need that requires adaptation, we ask that you inform us as soon as possible.
- Experian Careers - Creating a better tomorrow together
- Find out what its like to work for Experian by clicking here
About the Company
Serasa Experian is the first and largest Datatech in Brazil. Leader in intelligence solutions for analyzing risks and opportunities, focusing on credit journeys, authentication and fraud prevention. With cutting-edge technology, innovation and the best talent, it transforms the uncertainty of risk into the best decision, helping people realize their dreams and companies of all sizes and segments to prosper.
We have 22,000 people operating in 32 countries and every day we are investing in new technologies, talented professionals and innovation to help every client maximize every opportunity. With corporate headquarters in Dublin, Ireland, Experian is listed on the London Stock Exchange (EXPN) and is part of the FTSE 100 index.
- Role:
- Executivo Comercial Econsig Junior - Recife/PE
- Industry Type:
- Financial Services
- Job Type:
- Full-Time
Company profile
Experian
experian.comExperian is a credit reporting company that offers consumers free credit reports and FICO Scores, along with help with credit cards, loans and insurance. Its Experian Boost service can raise credit scores using bills such as phone, utility and streaming payments, and it offers cash advances through Experian Cash and insurance through its licensed subsidiary Gabi Personal Insurance Agency. With corporate headquarters in Dublin, Ireland, Experian has 22,000 people in 32 countries, is listed on the London Stock Exchange and is part of the FTSE 100 index.
- Company Size
- 10,000 - 50,000 employees
- Headquarters
- Dublin, Ireland
- Founded
- 1980
- Funding Stage
- Public