eCommerce Client Partner Graduate (GBS Marketplace) - 2027 Start

eCommerce Client Partner Graduate (GBS Marketplace) - 2027 Start at TikTok in Singapore.

Responsibilities

The Global Business Solutions (GBS) team is responsible for the revenue growth of the TikTok business. Our teams include Sales, Marketing, Operation, Account Managers, Agency and partnerships, and Marketing Science. GBS is a dynamic, entrepreneurial, and ambitious client group.

The role is directly responsible for building relationships and helping clients drive business results on TikTok through consultation, education, and support. Ideal candidates will combine an exceptional ability to provide consultative selling; a passion for growing revenue; an outstanding ability to set strategic vision; and a willingness to execute the tactics. Success in this position requires strong sales and client-facing experience; problem-solving skills; attention to detail; the ability to thrive in a dynamic and changing environment.

• We are looking for talented individuals to join our team. As a graduate, you will get opportunities to pursue bold ideas, tackle complex challenges, and unlock limitless growth.
• Successful candidates must be able to commit to an onboarding date by the end of the year. Please state your availability and graduation date clearly in your resume.
• Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to our Company and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.

Client Relationship Management

• Establish and manage client relationships with brands or agencies
• Drive deals to closure
• Retain and grow revenue from advertisers
• Provide clients with the highest level of sales and customer service
• Collaborate with internal teams globally across product, marketing, legal, engineering and sales

Product Management

• Brainstorm, identify, and implement advertising solutions on TikTok products to deliver measurable results for clients
• Serve as an external product consultant on properties that are owned and operated by TikTok
• Analyze data and glean insights to execute the client strategy and TikTok 's marketing solutions

Campaign Planning and Management

• Facilitate clients' ad campaigns from start to finish
• Manage internal account operations including account set up etc.
• Plan and build compelling storylines and data-driven presentations that are customized to clients' business and problems

Requirements

• Individuals who are completing or have recently completed a degree in marketing, advertising, technology or media field or a related discipline.
• Demonstrated understanding of digital media platforms, performance marketing and ad metrics
• Demonstrated experience in working with cross-functional teams
• High proficiency in both written and spoken English and Mandarin is required to communicate and correspond directly with partner and stakeholder across Southeast Asia, including China

Preferred Qualifications

• Experience with analyzing data and delivering insights
• Self-starter, fast learner with a can-do spirit
• Ability to travel domestically and internationally as needed

About the Company

The Global Business Solutions (GBS) team is responsible for the revenue growth of the TikTok business, and our teams include Sales, Marketing, Ops, Account Managers, Agency and partnerships, as well as Marketing Science.

At TikTok, our Global Business Solutions (GBS) team plays a key role in generating revenue by promoting our advertising solutions, onboarding new clients, driving ad campaigns, and more. As the TikTok community grows at an unprecedented speed around the world, our GBS team leads groundbreaking projects that are changing the landscape of the advertising industry in real time.

We're seeking an analytically driven, and detail-oriented Client Solutions Manager (CSM) Intern to join our Ecommerce Team. As a CSM, you will partner closely with Client Partners and Client Solutions Managers to drive revenue by identifying opportunities, leveraging data insights, and delivering consultative solutions for advertisers.

This role centers on client education, relationship growth, data analysis, and campaign success. You will provide strategic recommendations to both clients and internal teams, ensuring campaigns achieve business objectives while optimizing long-term partnerships. Success in this role requires strong data analytics skills, adaptability in a fast-paced environment, and a test-and-learn mindset to uncover the best solutions.