Database Reliability Engineer - Core Team

Role Summary

Note: This position can be based remotely in the Netherlands, UK, or Germany.

We are committed to providing our customers with reliable and secure services at ClickHouse. To continue this, we are building out our Site Reliability Engineering team in ClickHouse Core. As one of the first members of our Reliability Engineering Team at Core, you will be responsible for building and leading processes to ensure and improve the reliability, availability, scalability, and performance of ClickHouse. You will collaborate with different teams like Control Plane, Dataplane,Security, Support and Operations and guide them to implement ClickHouse in the best way for our customers. You will also own the areas of managing engineering escalation management and response, investigations, post-mortem analysis including running blameless postmortems, and continuous improvement of how Clickhouse is run and optimized in the cloud. This role is a unique opportunity to make a significant impact on our elastic, limitless scale, high-performance ClickHouse in ClickHouse Cloud.

Responsibilities

• Continuously improve the reliability and performance of ClickHouse core.
• Improve and create metrics and alerts for ClickHouse to be able to identify and prevent problems in production before they affect customers.
• Dig deeper into the most common problems encountered by customers in Clickhouse Core to identify the root cause of problems and submit bug fixes, issue reports and suggest improvements.
• Enhance and refine incident response processes and post-mortem analysis for ClickHouse core related outages including working with support and Cloud teams to communicate to the impacted customers.
• Plan, enable, and drive Chaos initiatives across Engineering teams, based upon internal priorities.
• Manage on-call processes to respond to performance and reliability issues, and establish best practices for coordinating escalation to resolve issues and minimize customer impact.

Requirements

About you

• Bachelor’s or Master’s degree in Computer Science or a related field.
• At least 5 years of experience in Reliability Engineering, QA or customer facing engineering.
• Previous experience operating ClickHouse or other SQL databases in production.
• Excellent understanding of distributed database internals and SQL, particularly ClickHouse is a major plus.
• Scripting experience with Shell or Python,and ability to read and understand C++ code.
• Knowledge of cloud computing platforms such as AWS, Azure, or Google Cloud Platform.
• You are a strong problem-solver and have solid production debugging skills.
• You thrive in a fast-paced environment as part of a global team, and you see yourself as a partner with the business with the shared goal of moving the business forward.
• You have a high level of responsibility, ownership, and accountability.
• Excellent communication skills

About the Company

The ClickPipes Platform plays a critical role in driving the growth of our company and ensuring the success of our clients by seamlessly onboarding and integrating data from diverse data sources into ClickHouse. Working at a petabyte scale and in high-velocity environments, this role offers an exceptional opportunity to solve challenging technical problems, operate with significant autonomy, and make a measurable impact.

Working on ClickPipes offers the opportunity to operate with a high degree of ownership and autonomy, tackle ambiguous problems, and deliver features that are used by some of the most data-intensive companies in the world.

You can find some of the teams recent work highlighted in our blog:

As a Senior Full-Stack Engineer, you’ll design and build complex, data-heavy user interfaces and own customer-facing workflows end-to-end. While this role has a strong frontend focus, engineers are expected to work comfortably across the whole stack, collaborating on backend services, APIs, and system integrations as needed. We’re looking for T-shaped engineers who bring deep frontend expertise while remaining pragmatic and effective beyond UI tasks.

Flexible Scaling and Monitoring in ClickPipes https://clickhouse.com/blog/clickpipes-flexible-scaling-monitoring

MySQL CDC Connector for ClickPipes https://clickhouse.com/blog/mysql-cdc-connector-clickpipes-beta

The Evolution of ClickPipes https://clickhouse.com/blog/evolution-of-clickpipes