Dairy Technical Specialist

Role Summary

Cargill is a family company committed to providing food and agricultural solutions to nourish the world in a safe, responsible, and sustainable way. We sit at the heart of the supply chain, partnering with producers and customers to source, make and deliver products that are vital for living. By providing customers with life's essentials, we enable businesses to grow, communities to prosper, and consumers to live well.

This position is in our specialized portfolio enterprise where we serve diverse businesses who support unique customers or markets, including animal nutrition and health, bioindustrial, road safety salt and Cargill joint ventures.

Job Purpose and Impact

The Dairy Technical Specialist will provide technical advice and support to dairy consultants and customers during and after product sales. In this role, you will be the lead contact for dairy consultants and customers and you will stay ahead of technology and business practices through workshops, research and professional meetings.

Responsibilities

• Support sales with dairy ration formulation and ongoing trainings.
• Collaborate with consultants to provide onsite technical support for current customers and prospects.
• Provide customer solutions and technical support materials to specific customers.
• Perform complex research for product development to understand product properties and systems operations.
• Compile and analyze data for project update, working with external suppliers to test new products and technologies to make recommendations on applications.
• Organize project data and conclusions for internal and customer presentations, assist with product demonstrations and service as subject matter guide during meetings with prospective customers.
• Stay ahead of product insight and research to improve value of offerings.
• Keep application and value collection up to date in the systems.
• Independently handle complex issues with minimal supervision, while escalating only the most complex issues to appropriate staff.
• Other duties as assigned

Requirements

• Bachelor's degree in a related field (Dairy related field) or equivalent experience
• Minimum of four years of related work experience
• Extensive experience in dairy technical support and ration balancing formulation
• Possess a valid drivers licence
• Availability to travel up to 50% of the time

Preferred Qualifications

• Master's degree, Doctorate degree, doctor of veterinary medicine or related advanced degree
• Experience with Dairy Ration Formulation and Herd management software (PC Dart, Dairy Comp, Lely Horizon, Delpro, etc.)
• Experience with customer support
• Bilingual in Spanish/English

Position Information

• Relocation assistance will not be provided for this position.
• Location: Remote for the New York area.

The expected salary for this position is $100,000 - $130,000. Compensation varies depending on a wide array of factors including but not limited to the specific location, certifications, education, and level of experience. The disclosed range estimate may be adjusted for any applicable geographic differential associated with the location at which the position may be filled.

At Cargill we put people first. As part of your overall rewards, we offer a comprehensive benefit program including medical and/or other benefits dependent on the position offered and hours worked. Visit: https://www.cargill.com/page/my-health/mh-health-and-wellness to learn more (subject to certain collective bargaining agreements for Union positions).

Your Benefits | Cargill

Equal Opportunity Employer, including Disability/Vet

Location

Albany, NY, Batavia, NY, Brockville, Canada, Ithaca, NY, Jamestown, NY, New York, NY, Queensbury, NY, Rochester, MA, Syracuse, NY

About the Company

At Cargill our team of 160,000 professionals in 70 countries draws together the worlds of food, agriculture, nutrition and risk management. For more than 150 years, we have helped farmers grow more, connecting them to broader markets. We are continuously developing products that give consumers just what they're seeking, advancing nutrition, food safety and sustainability. And we help our partners innovate and manage risk, so they can nourish the world again tomorrow.

We combine 156 years of experience with new technologies and insights to serve as a trusted partner for food, agriculture, financial and industrial customers in more than 125 countries. Side-by-side, we build a stronger, sustainable future for agriculture and help the world thrive.

Job Purpose and Impact

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