Community Sales Assistant

Role Summary

Job Description Summary

We are seeking a motivated and customer-oriented individual to join our team as a Community Sales Assistant. The Community Sales Assistant will provide essential support to our new home sales team, assisting with administrative tasks, customer inquiries, and ensuring a seamless home buying process. The ideal candidate will have a passion for real estate, excellent communication skills, and a strong attention to detail.

Job Details

Responsibilities

• Assist the new home sales team with administrative tasks such as preparing contracts, change orders, price sheets, website audit and listings.
• Greet and welcome prospective homebuyers to model homes or sales offices, providing information about available properties, features, and community amenities.
• Respond to customer inquiries via phone, email, and in-person, providing timely and accurate information about floor plans, pricing, and available upgrades.
• Schedule and coordinate appointments for home tours, meetings with sales agents, and design center visits.
• Coordinate with construction and design teams to ensure timely completion of buyer selections and customization requests.
• Follow up with prospective homebuyers to answer questions, address concerns, and facilitate the home buying process from initial contact to closing.
• Attend sales meetings, training sessions, and industry events to stay informed about market trends, new home developments, and sales techniques.
• Provide feedback to management on customer preferences, sales strategies, and opportunities for improvement.
• Perform other duties as assigned

Successful job applicants will be able to perform these functions. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

• Report to Division/Corporate Office/Community daily and adhere to schedule
• Ability to access, input, and retrieve information from a computer and/or electronic device
• Ability to have face to face conversations with customers, co-workers and higher level manager
• Ability to sit or stand for long periods of time and move around work environment as needed
• Ability to operate a motor vehicle if applicable.
• Comply with company policies and procedure.

Requirements

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• Proficiency with Microsoft software applications: (Excel, Word, Access, Outlook, PowerPoint, and Internet Explorer)
• High level of organizational and documentation skills
• Customer service oriented and believe customer is number one priority
• Ability to be flexible and prioritize tasks in order to meet deadlines
• Excellent verbal and written communication skills

FLSA Status: Non-Exempt

This position is considered a non-exempt position for purposes of wage-hour law, which means that you will be required to keep a time record and will be eligible for overtime pay.

Physical Demands

• Must be able to able to remain in a stationary position up to 50% of the time
• The ability to frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds

*Taylor Morrison experience and/or successful completion of training program may override required education and/or experience requirement.

Job descriptions are not intended as, nor should be construed to be, exhaustive lists of all responsibilities, skills, efforts, or working conditions associated with a job. They are intended to be accurate reflections of those principal job duties and responsibilities essential for making fair pay decisions about the job.

• Taylor Morrison is an equal opportunity employer. Taylor Morrison does not discriminate against any candidate or employee on the basis of race, national origin, sex, marital status, sexual orientation, age, disability, religion or veteran status.
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