Commercial Lines Account Manager

Role Summary

Commercial Lines Account Manager

Responsibilities

• As a member of the Commercial Lines team, you will work with a variety of carriers and customers to create an outstanding customer experience.
• Handle daily communications among clients, producers and underwriters.
• Maintain agency system/applications with current information
• Address Customer inquiries regarding their insurance coverages
• Process Insurance Applications, Endorsements, Binders, Quotes, Rating, etc.

Market accounts to multiple Insurance carriers

• Claims reporting and follow up between Insurance Carrier and Insured when appropriate.
• Respond to client inquiries/issues within SLA timelines.
• Inform and educate clients about coverage, exclusions and exposures; documenting electronic files accordingly.
• Assist clients in making appropriate coverage changes.
• Act as coverage/risk consultant for agents’ accounts where we have responsibility for sales.
• Respond to clients’ needs by producing binders, certificates, policies and other related items accurately and timely.
• Ability to analyze, negotiate and prepare carrier renewal.
• As appropriate, market, negotiate, prepare, and analyze alternative renewal options.
• Input required renewal information into system, as necessary.
• Cross selling / Up selling lines of coverage when working with accounts for agents who purchase the sales module.

Requirements

Company Profile and Description

• Agency Administrators, Inc. is expanding, and we have an opening for a Commercial Lines Account Manager to join our award-winning team.
• Agency Administrators, Inc. is an independent insurance agency service center successfully serving clients throughout CT, NY, MD, MA, NC, SC, FL and more.
• We are a proud and passionate company that invests heavily in technology and education to ensure that we have the best tools and knowledge.
• Position Type: Full – Time
• Hours: Monday through Friday 9:00 AM EST- 5:30 PM Eastern Standard
• Education Required: Current P&C Producer license
• Experience Required: 3 years minimum Commercial Lines experience

Competencies

• 3+ years of commercial lines insurance experience
• Must have a P&C producer license
• Experience servicing multi line commercial mid/large market accounts
• Must have strong written and verbal communication skills
• Must be passionate about delivering customer service at a high level
• Must be able to build productive relationships and strong rapport with VIP clients
• Must be self-motivated and competitive
• Must have solid organizational, time management and prioritization skills

Pay: $50,000 to $70,000 per year

• Paid Time off, Group Health Insurance, short- and long-term disability, vision coverage and life insurance. 401K with 3% company match and other benefits available.
• Salary: $50,000-70,000

Benefits

Great reasons to join Agency Administrators, Inc. include

• Competitive salaries – Based on experience and performance
• Generous benefits package
• Paid time off for holidays, vacations, and sick time
• 401K with an employer match
• Co-workers who share your drive for excellence and desire to win in a team environment
• Knowing you are helping our clients protect their businesses while building our future together