Commercial Executive SME III

Role Summary

Act as a strategic partner for portfolio clients, developing solid relationships and identifying growth opportunities through consultative action. It is responsible for boosting customer profitability through cross-sell, up-sell strategies and increased adoption of Serasa Experian solutions, always placing the customer at the center of decisions.

Responsibilities

• Manage a portfolio of customers, ensuring proximity, relationships and continuous monitoring.
• Identify opportunities for cross-selling, up-selling and expanding the use of solutions.
• Hold consultative meetings to understand clients’ challenges and objectives.
• Build action plans for the development and growth of accounts under your responsibility.
• Prepare commercial proposals and conduct negotiations with leadership support when necessary.
• Keep the pipeline updated and carry out disciplined management of opportunities in the CRM.
• Work in partnership with BizDev, Customer Success, Product, Pricing and other areas to deliver solutions that meet customer needs.
• Monitor portfolio indicators and act preventively to maximize results and minimize risks.
• Ensure excellence in the customer experience throughout the commercial journey.
• Seek to deeply understand the client's business, their needs and challenges, proposing solutions that generate value.
• Manage your routine, priorities, pipeline and follow-ups with discipline and consistency.

Requirements

• Communication
• B2B Sales
• Portfolio Management
• CRM

Benefits

Serasa Experian is much more than you imagine. With the purpose of creating a better future, expanding opportunities for people and companies, in Brazil we have more than 4 thousand people who work in different teams and specialties. Here, each knowledge and diversity complements each other and you can work on what you love most. We are committed to building an inclusive culture and an environment in which people can balance their careers with their personal commitments and interests, valuing well-being.

We are very dedicated to being one of the best and most innovative companies to work for in the country, enabling incredible experiences and careers for our people. Our strong people-first approach is recognized externally through several market certifications: we were awarded by Great Place To Work™ in 24 countries and by the international Top Employers certification, in addition to being recognized as one of the best companies for young professionals and having a 4.6 rating on Glassdoor. Each recognition shows us that we are on the right path, providing an increasingly better work environment for our talents.

• Experian Careers - Creating a better tomorrow together
• Find out what its like to work for Experian by clicking here

About the Company

Experian is a global data and technology company that drives opportunities for people and businesses around the world. We operate in several markets, such as financial services, health, automotive, agribusiness, insurance, among others. Experian invests in people and advanced new technologies to unlock the power of data. We have an incredible team of 25,200 employees in 32 countries.

Our uniqueness is to value yours. Experian’s people-centered, inclusive and purpose-driven culture is recognized by numerous awards — including World’s Best Workplaces™ 2025 (Fortune’s Global Top 25) and Great Place To Work™ in 26 countries, among others. Check out Experian Life on social media or explore our careers site to see why. Experian is also proud to be an equal opportunity and affirmative action employer.