Business Development Manager

Role Summary

Takealot Fulfilment Solutions (TFS), a division of Takealot Online (RF) (Pty) Ltd, is looking for a highly talented Business Development Manager to join our team in Cape Town

Join Our Mission at Takealot Fulfilment Solutions | We Are TFS

Revolutionising e-commerce logistics in South Africa with cutting-edge technology and operational excellence. We deliver 30+ million orders annually, empowering businesses and driving economic growth.

More than just a job, we offer

A culture that celebrates individual uniqueness while championing the strength of togetherness. Be part of creating sustainable, scalable solutions that make a difference across South Africa's e-commerce landscape.

Takealot Fulfilment Solutions (TFS) is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference.

Responsibilities

Your responsibilities can include

• Deliver on sales targets focused on acquiring quality clients
• Creating and maintaining a robust sales pipeline with focus on key strategic clients
• Conceptualise and execute on new client acquisition strategies
• Be able to perform needs analysis for potential clients
• Feedback to Senior Management on both sourcing strategies for new clients, and our service delivery for existing client partnerships
• Able to manage data to create executable actions and report on findings
• Able to work with operational teams to relay client needs or concerns to create executable actions
• Able to work cross-functionally within the business to optimize client partnerships
• Ability to present to and build relationships with senior managers and clients
• Provide national partners with weekly and monthly performance reports around agreed SLA’s
• Monitor and analyze the performance of client-specific KPIs, preparing and presenting partner performance review meetings to the TDT & Takealot business
• Ensure client partners are also kept accountable on all aspects of their agreed service delivery SLA’s for continuous operational performance
• Traveling within South African provinces as required

Requirements

Who We're Looking For

• Innovative, ambitious individuals ready to shape the future of e-commerce logistics. At TFS, "Uniquely You" meets "Powerfully Us", where your individuality strengthens our collective mission.
• At TFS, your growth is our growth. You'll be joining a team powered by Takealot Group's core values.
• 3 - 5 years solution sales experience, preferably in the retail and/or software solutions industry OR Proven track record of hitting goals and targets
• Bachelor's Degree or Advanced Diploma
• If the Degree / Diploma qualification requirement isn’t met, at least 7 years sales experience
• Solution sales experience, preferably in the retail and/or software solutions industry OR Proven track record of hitting goals and targets

Attributes required

• Experience presenting to senior managers
• Experience in generating leads through physical and digital means
• Proven track record of delivering results in business growth and development or client acquisition
• Competence in Excel (Google Sheets) & PowerPoint (Google Slides)
• Experience in an e-commerce environment is an advantage
• Ability to go beyond what is expected
• Commercially-minded, strong negotiator
• Data-driven and analytical
• Solutions-oriented, can-do attitude; self-motivated
• Excellent communication and presentation skills
• Ability to develop senior level relationships effectively
• Strong prioritization and time management skills
• Comfortable with change and excellent team player
• Ability to manage multiple opportunities simultaneously

About the Company

Why Join TFS

• Purpose-driven impact: Transform lives through logistics innovation
• Advanced technology: Work with cutting-edge systems in a fast-paced environment
• Career growth: Thrive in an agile space that champions continuous improvement
• Inclusive culture: Your unique perspective drives extraordinary results

At TFS, your growth is our growth. You'll be joining a team powered by Takealot Group's core values.