Business Development Representative Intern - Milano (x/f/m)

Role Summary

This role could be for you if

• You have obtained or are obtaining a three-year and/or master's degree
• You have excellent interpersonal communication skills, both verbal and written
• You are strongly results-oriented: you are committed to achieving your goals with consistency and determination
• You are proactive, organized and curious: you are not afraid of a dynamic and fast-paced environment
• You have an interest and passion for the world of sales and want to build a career in the commercial field
• You are willing to learn: you are ready to take advantage of continuous training opportunities to develop your sales skills and grow quickly

Now, it would be great if

• You have previous experience, even brief internship, in roles in contact with the customer
• You are familiar with digital tools such as LinkedIn and CRM
• You have a good knowledge of English

POSITION DESCRIPTION

• Internships
• Full time
• Headquarters: Milan
• Start date: October 2026

At Doctolib, we are committed to improving access to healthcare for all people. This is reflected in our selection process. We evaluate profiles exclusively based on their qualifications and motivation, without any form of discrimination.

The more we listen to different ideas, the more our product will truly improve every user's healthcare. So we welcome you and invite you to apply for Doctolib, regardless of your gender, religion, age, sexual orientation, ethnicity or disability. Join us to build a healthier world!

To ensure equal opportunities, we encourage you to exclude personal information (e.g. photo, age) from your applications. If you require any special accommodations regarding the selection process, please inform us as soon as possible.

All information provided is processed by Doctolib for the management of applications. For details on data processing, click here https://doctolib.legal/B2C-Privacy-Policy-Career-IT. Please contact hr.dataprivacy(at)doctolib.com with questions or to exercise your rights.

Responsibilities

WHAT WILL YOUR ROLE BE

• Doctolib is looking for a Business Development Representative Intern for our Sales team in the Milan office. This is a unique opportunity to start your career in the world of B2B sales in one of the most dynamic scale-ups in Europe.
• Curious to find out what sales life is like at Doctolib? Visit this page https://careers.doctolib.it/vita-da-sales/.
• In this role you will have the opportunity to acquire concrete skills in business development. Your goal will be to help your team find and create new sales opportunities by contacting medical centers.

As a Business Development Representative Intern, you will be responsible for:

• Generate new sales opportunities: support the team in identifying medical centers that could benefit from Doctolib through market research and digital tools such as LinkedIn Sales Navigator
• Contact medical centers: you will carry out outbound activities (including cold calls and emails) to engage the right contacts, collect information and qualify leads
• Set meetings for Inside Sales and Field Sales colleagues, clearly sharing the information collected
• Use CRM (Salesforce) to update contacts, track interactions and monitor the progress of opportunities, developing skills in autonomous management of a pipeline
• Support the Sales team by preparing materials for presentations and helping to improve the effectiveness of sales processes and strategies

During all the steps you will have the opportunity to collect feedback from both your colleagues and customers. It will be important to share best practices and suggestions to improve the activities of the Sales team and contribute to the success of Doctolib in Italy.

Don't know what some sales terms mean? No problem! Below you will find a mini glossary to help you orient yourself:

• Outbound: you are the one to contact first
• Cold call: Cold call to a contact who doesn't know you yet

Lead: potential customer

• Qualify: understand if it is on target and worth investigating further
• CRM (Customer Relationship Management): tool for managing contacts and tracking calls/emails

Pipeline: List of ongoing opportunities and their status

Before continuing to read, if the profile described does not perfectly match your current professional profile but you believe that this description corresponds to your skills and needs, we invite you to continue!

Benefits

• 6 month internship
• Expense reimbursement (€1000 gross per month)
• ATM subscription refund
• A flexible work policy: hybrid mode (3 days in the office, 2 remotely)
• Meal vouchers (€8.00/day worked)
• Continuous training
• Internal mobility opportunities
• Wellbeing and sport: gym in the office with 3 courses per week and services in partnership with Wellhub
• Participation in corporate and team events
• Breakfast in the office in Milan!

About the Company

WHAT WE DO

Join a team of passionate and hardworking entrepreneurs to transform healthcare!

Working in the tech team at Doctolib involves building innovative products and features to improve the daily lives of care teams and patients. We work in feature teams in an agile environment, while collaborating with product, design, and business teams.

ABOUT OUR TECH ENVIRONMENT

Our solutions are built on a single, fully cloud-native platform that supports web and mobile app interfaces, multiple languages, and is adapted to the country and healthcare specialty requirements. To address these challenges, we are modularizing our platform run in a distributed architecture through reusable components.

Our stack is composed of Rails, TypeScript, Java, Python, Kotlin, Swift, and React Native.

We leverage AI ethically across our products to empower patients and health professionals. Discover our AI vision here https://careers.doctolib.com/ai-careers/!

We also invest in open, applied AI research. For example, our DoctoBERT project introduces open-source medical language models trained for French clinical text, with applications in named entity recognition, classification, and retrieval. Read the DoctoBERT practical guide https://huggingface.co/blog/hugging-science/doctobert-cookbook#introduction to learn more about how we bring deep AI research into practical healthcare applications.

Additional Information

THE SELECTION PROCESS

• Interview with the hiring manager
• Final interview
• Offer!