Business and Operations Coordinator

Role Summary

In order to work in Ireland a non-EEA National, unless they are exempted, must hold a valid employment permit. Please review the Eligibility and requirements for an employment permit if you are unsure of your eligibility to apply for this vacancy.

Marietta TD Expert Limited T / A The Diamond Expert is hiring a Business and Operations Coordinator

Key Responsibilities (Start Date - 14/09/2026).

• Operations & Executive Support
• -Provide operational support to the founders
• -Manage schedules, correspondence, travel and coordination with suppliers and workshops
• -Support client communications, ensuring a polished and seamless experience
• -Manage the business Expense Management, tracking and logging all business expenses
• -Support the planning and coordination of events, photoshoots, and brand activity
• Business Operations
• -Manage all courier logistics, booking and shipping orders to clients
• -Coordinate repairs, valuations, and manage client aftercare services

-Manage stock administration, order packaging, and presentation standards.

• -Prepare quotations, invoices and client documentation accurately and efficiently
• -Maintain CRM systems and internal records to a consistently high standard
• -Support the ongoing review and refinement of internal systems and workflows
• -Client Experience
• -Provide support during client consultations where required
• -Maintain and uphold exceptional client experience standards at all times
• -Gather and manage client feedback and online reviews
• Experience & Requirements
• -Minimum 2 years’ experience in a similar business support, operations, or such role
• -Experience within the luxury, retail, or professional services sector is advantageous but not essential
• -Strong organisational skills with excellent attention to detail
• -Ability to manage multiple priorities effectively in a fast-paced environment
• -Professional, polished, and confident when interacting with clients
• -Excellent written and verbal communication skills
• -A proactive, enthusiastic, and positive approach to work
• -Comfortable working at pace while maintaining accuracy and consistency
• -Open to feedback, with a willingness to learn and continuously improve
• -Strong working knowledge of Google Workspace, Excel, and CRM systems
• -This position will suit an individual who is dependable, driven, and takes pride in executing work efficiently, accurately, and to a high standard

Benefits

• -This role is based full-time in our Dun Laoghaire office
• -Standard working hours are 9:00am to 5:30pm, Monday to Friday. 37.5 hours weekly.
• -Opportunity for occasional international travel in connection with events and brand activity
• Benefits What We Offer
• -The opportunity to work within a growing Irish luxury business with an international client base
• -A professional and high-performing working environment
• -Direct exposure to the founders and involvement in the continued development of the business
• -Competitive salary, bonus and benefits package
• -Employee discount on fine jewellery
• -A long-term position with clear potential for progression as the business -expands
• -Bike to work scheme
• -Company events
• -Employee discount
• -On-site parking
• -Wellness program
• -Work Location: In person

Location

4 Adelaide Street Dun Laoghaire Co. Dublin A96 Y430 - Ireland