Automotive Aftersales & Parts Performance Consultant

Automotive Aftersales & Parts Performance Consultant at MSX International in Milan, Lombardy, Italy.

Role Summary

• As a trusted advisor to our dealer network, you will:
• Conduct dealer performance reviews and identify growth opportunities
• Analyze parts sales performance and operational processes
• Develop practical action plans to improve results
• Coach dealer management teams and parts departments
• Support the implementation of best practices across dealerships
• Monitor performance improvements and provide ongoing guidance
• Identify opportunities to increase parts sales and customer retention
• Collaborate with automotive manufacturers and dealership stakeholders

Requirements

✅ 1-3 years of experience in

• Automotive Aftersales
• Parts Sales
• Dealer Network Development
• Service Operations
• Automotive Consulting
• ✅ Degree in Business, Economics, Engineering, or related fields
• ✅ Strong analytical and problem-solving skills
• ✅ Ability to build relationships and influence stakeholders
• ✅ Fluent Italian and good English
• ✅ Willingness to travel extensively across Northern Italy

Benefits

• 90% Field based job throughout Northern Italy
• Working pattern: Monday to Friday
• ⭐ Work with leading automotive brands
• ⭐ Develop your consulting and business analysis skills
• ⭐ Extensive exposure to dealer network operations
• ⭐ Career growth opportunities within a global automotive consultancy
• ⭐ Dynamic and people-focused international environment

MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.

About the Company

At MSX International , we're looking for an Automotive Aftersales & Parts Performance Consultant to work directly with dealer networks across Northern Italy, helping them improve parts sales performance, optimize processes, and accelerate business growth.

This is an excellent opportunity for professionals with experience in automotive aftersales, parts sales, dealership operations, or dealer network development who are looking to take the next step into a client-facing consulting role.