Automation Developer

Role Summary

General Description of the Area

The EmPower & Automation team aims to design, develop and maintain automation solutions that drive operational efficiency, reduce costs and accelerate the delivery of value to business units in the SPLATAM region. The team operates under an automation factory model (RPA Delivery) with evolution towards agentic capabilities, integrating RPA, BPM, scripting and generative artificial intelligence.

Purpose of the Position

Responsible for designing, developing, testing, deploying and supporting business process automation solutions, using RPA, BPM, scripting tools and AI agent orchestration frameworks. The Automation Developer works closely with business analysts, SMEs and the continuous improvement team to transform functional requirements into robust, scalable and maintainable technical solutions.

• Tools and Technologies Required
• Automation Anywhere (A360): Design, development and maintenance of bots (attended/unattended), integration with Control Room and CoE
• CrewAI: Intelligent agent orchestration, crew design, tools and tasks for agentic solutions
• Python: Script development for automation, API integration, data processing and web scraping
• Microsoft Power Automate/Apps: Creation of automated flows in the Microsoft 365 ecosystem, integration with SharePoint, Teams and connectors
• Bizagi: Modeling, development and support of business processes in the corporate BPM platform

Responsibilities

Development and Delivery of Solutions

• Design, develop, test and deploy automation solutions according to the team's development life cycle (ADLC), following quality standards and best practices.
• Develop bots in Automation Anywhere (A360), flows in Power Automate and processes in Bizagi according to the documented technical and functional specifications.
• Build Python scripts for integrations, data processing, consumption of REST/SOAP APIs and automation of tasks that are not feasible by conventional RPA.
• Design and develop agentic solutions using CrewAI, including definition of crews, tasks, tools and orchestration flows.

Support and Troubleshooting

• Perform technical troubleshooting of incidents in production: errors, duplications, bot crashes, integration failures and performance problems.
• Execute root cause analysis (RCA) in the event of failures in deployed automations and propose corrective and preventive solutions.
• Participate in post-implementation monitoring (hypercare) and transition to the support team.

Documentation and Standards

• Create and maintain complete technical documentation: PDD (Process Design Document), flowcharts, deployment manuals and support guides.
• Adhere to programming standards, security (including Veracode scans) and best practices defined by the CoE and the Smart Automation framework.
• Maintain a repository of reusable components to accelerate future developments.

Collaboration and Continuous Improvement

• Collaborate with the Business Analyst in the technical validation of requirements and effort estimates.
• Actively participate in scrum sessions, sprint planning and code reviews with the team.
• Identify opportunities for improvement in automated processes and propose proactive optimizations.
• Support the transfer of knowledge to the team and end users about the implemented solutions.
• Skills and Competencies
• Technical Skills (Hard Skills)
• Automation Tools: Solid knowledge of Automation Anywhere, Power Automate and Bizagi
• Python: Intermediate-advanced level — scripting, APIs, automation libraries
• Agentic frameworks: Knowledge of CrewAI or other similar frameworks
• Technical troubleshooting: Diagnosis of incidents, errors, duplications and integration problems
• Process analysis: Ability to map, understand and document business processes prior to automating
• APIs and integrations: Management of REST/SOAP APIs, JSON and connections to databases (SQL)
• Version Control: Knowledge of Git and CI/CD Practices
• Microsoft 365 ecosystem: Familiarity with SharePoint, Teams and Power Platform
• Soft Skills
• Results orientation — Focus on delivering measurable value to the business
• Problem solving — Analytical and structured thinking in complex situations
• Technical communication towards business — Ability to translate technical concepts into understandable language for stakeholders
• Teamwork — Effective collaboration with analysts, PMs, SMEs and other developers
• Continuous learning — Willingness to stay updated on emerging technologies (GenAI, agentic frameworks)
• Self-management — Ability to prioritize and manage your workload autonomously

Requirements

• Certifications (desirable): Automation Anywhere Certified Advanced RPA Professional, Microsoft Power Platform Developer Associate, Lean Six Sigma Yellow/Green Belt Education: Computer Science, Systems, Computing Engineer or related career
• Experience: 2+ years in development of automation solutions (RPA, scripting or BPM)
• Languages: Native Spanish; Intermediate-advanced English (technical reading, interaction with global teams

Benefits

Our uniqueness is that we celebrate what makes us different. Experian's culture and people are key differentiators. We take our people agenda seriously and focus on what really matters: DEI, work-life balance, development, authenticity, engagement, collaboration, well-being, reward and recognition, volunteering... the list goes on. Experian's strong people-first approach has been awarded: Great Place To Work™ in 24 countries, FORTUNE Best Companies to work, and Glassdoor Best Places to Work (globally 4.4 stars), to name a few. Take a look at Experian Life on social media or our careers site to understand why.

Experian is proud to be an equal opportunity and affirmative action employer. Innovation is a fundamental part of Experian's DNA and practices, and the diversity of our workforce drives our success. Everyone can succeed at Experian and contribute their all regardless of gender, ethnicity, religion, color, sexuality, physical ability or age. If you have a disability or special need that requires accommodations, please let us know as soon as possible.

• Experian Careers - Creating a better tomorrow together
• Find out what it's like to work for Experian by clicking here

About the Company

Experian is a global data and technology company that powers opportunities for people and businesses around the world. We help redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics, and software. We also help millions of people achieve their financial goals and help them save time and money.

We operate in a variety of markets, from financial services to healthcare, automotive, agribusiness, insurance and many other industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 company, listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters is in Dublin, Ireland. Learn more at experianplc.com.