AI Product Owner - Insurance I Dubai | Financial Services| Orient Insurance PJSC

Role Summary

The AI Product Owner will lead the end-to-end delivery of AI-powered products and intelligent automation solutions across the insurance value chain, including underwriting, claims, customer service, operations, finance, and distribution.

The role combines business product ownership, AI solution design, technology delivery, data-driven decision making, and stakeholder management. The individual will be responsible for identifying opportunities, defining product roadmaps, managing AI vendors, guiding technical teams, and ensuring successful implementation and adoption of AI solutions that deliver measurable business value.

The ideal candidate is equally comfortable discussing insurance business processes with underwriters and claims managers as they are discussing APIs, LLMs, agent orchestration, cloud architecture, data models, and AI governance with technology teams.

Ensure adherence to

1. Responsible AI principles
2. Model governance
3. AI explainability
4. Regulatory compliance
5. Data privacy requirements
6. AI risk management

Establish processes for

Model monitoring

Drift detection

Prompt governance

Auditability

Human review processes

1. Adoption & Change Management

Drive business adoption.

Define KPIs and success measures.

Measure realised business benefits.

Conduct training and enablement activities.

Partner with business leaders to embed AI into operating processes

Responsibilities

1. AI Product Strategy & Roadmap

• Define and own the AI product vision, roadmap, and backlog.
• Identify use cases that deliver measurable business value.
• Prioritise AI initiatives based on ROI, business impact, complexity, and risk.
• Align AI initiatives with strategic business objectives.

Create business cases and value-realisation frameworks

1. AI Solution Design

Work closely with engineers, architects, and data scientists to define:

AI workflows

Agent orchestration, Design multi-agent workflows for insurance processes.

Prompt engineering requirements

• RAG architecture requirements, Design enterprise RAG architectures
• Human-in-the-loop controls
• Explainability requirements

Decision-making workflows

1. Technical Leadership

Provide technical leadership in following areas

LLMs and GenAI architecture

• Agentic AI frameworks and components such as Langraph, Transformer and MCP
• RAG architectures
• Prompt engineering

Vector databases

1. Data & AI Governance

Requirements

Education

• Bachelor's degree in Computer Science, Engineering, Data Science, Information Systems, or related discipline.
• Master's degree preferred.
• 8–12 years of experience in Product Management, Digital Transformation, Technology Delivery, or AI Solutions.
• Minimum 5 years within Insurance.
• Proven experience implementing enterprise AI solutions.
• Required Technical Skills

AI & Generative AI

• Large Language Models (LLMs)
• Prompt Engineering
• Retrieval Augmented Generation (RAG)
• Agentic AI concepts
• AI orchestration frameworks
• AI evaluation methodologies
• Conversational AI
• AI governance

About the Company

Why Join HealthHub?

We Hear Your Ambition.

For over 90 years, the Al-Futtaim Group has been bringing the world’s leading brands of lifestyle watches, cars, home furnishings and fashion to the UAE. The Group has now introduced a whole new way of holistic healthcare through HealthHub Clinics by Al-Futtaim, its multi-speciality chain of more than 20 clinics in Dubai with over 25 specialties offering the right combination of advanced diagnostics, proven medical expertise and specialised services.

What gives our clinics an edge is that as a part of the Al-Futtaim Group, you can expect world-class quality standards, with access to the best medical services and facilities within a healing environment. It’s a new way of healthcare that’s designed to meet a patient’s needs with a complete range of smart healthcare solutions. As testimony to this, only recently, we’ve earned a rare milestone of being the only primary healthcare network in the UAE to receive the Gold Seal by a reputed international body: Accreditation Canada.

As trusted partners to health, we at HealthHub Clinics adopt evidence-based learning that enables us to listen to our patients more carefully. It helps us in treating the cause and not just the symptoms, while applying global best practices to ensure quality of care for every family member. Most of all, we adopt a patient-centric approach to healthcare that is reflected in the promise of our core belief: “We Hear You.”

5-day working week