Account Strategist / Account Manager

Role Summary

Belkins is the most reviewed B2B appointment setting company in the USA, with over 300 5-star reviews, and is ranked among the Top-3 best professional service firms in the world 2024 by Clutch.

Trusted by industry leaders, including General Electric, Nvidia, UC Berkeley, Zendesk, Cloudflare, and over 1,000 other businesses in the USA — from startups to Fortune 500, empowering companies across 50+ industries with a results-oriented full-funnel outreach, boasting a staggering average of $10 return on every $1 spent with Belkins .

We foster long-term partnerships to unlock the full potential of B2B clients, allowing them to scale steadily regardless of market shifts.

As an Account Strategist at Belkins , you own the relationship end to end. You build the strategy, manage the client, align the internal team, and make sure the numbers move. You'll carry 10 – 15 live client accounts simultaneously, each with their own goals, blockers, and stakeholders.

You're not a coordinator. You're the person who decides what happens next, and makes it happen.

Every week, you'll navigate demanding client conversations, translate data into strategy, and lead a pod of SDRs in a pair with the Delivery Lead toward ambitious KPIs. If you're energized by that kind of ownership and thrive in high-volume, client-facing environments, this role was built for you.

Responsibilities

• Owning 10–15 client accounts simultaneously: communication, health, risk management, retention, and upsells.
• Building high-level outbound omnichannel strategies for each client. Ensure smooth performance, identify blockers, and suggest rectification strategies.
• Running 3–4 client calls per day. Status updates, strategy sessions, difficult conversations, and showing up fully to every one of them.
• Leading the internal pod (which consists of SDRs, Delivery Lead, Content Specialist) toward client KPIs, not just reporting on them.
• Managing escalation when results fall short: looping in the Training Manager and Delivery Lead, driving alignment, not just flagging issues.
• Balancing individual and team KPIs (50%/50%) and being accountable for both.

Requirements

• 3+ years in account management, client success, or B2B lead generation — with at least 5 concurrent projects under your belt, ideally 10+
• Proven full ownership of account health and results, coordination, support, and actual accountability.
• Experience managing stakeholders on both sides: clients with high expectations and internal teams you need to motivate, not just update.
• The ability to stay composed in difficult client conversations and turn conflict into productive insight.
• Well-developed time-management framework. There are no fixed hours here, and when priorities slip, 15 clients will feel the impact.
• Native or C2 English, written and spoken
• Familiarity with outreach tools and CRM is a plus (we use Reply, Nooks, Planhat, HubSpot, Expandi, Slack, Gmail, OpenAI, Claude )

What's special about working at Belkins

• You'll work at the #1 lead generation agency — not a single-product company. Every quarter brings new industries, new challenges, new tactics.
• Your earning potential is literally uncapped - base salary, with bonuses and upsells that can regularly double total compensation for strong performers.
• Every action that moves a client forward is recognized and rewarded.
• You'll have full autonomy over how you work and a senior AM alongside you during the onboarding period to set you up for success.
• There's a real growth path: AM is already a senior role, and strong performers grow into Tribe Lead as the company scales.
• For every client, you work within a dedicated pod: SDRs, Researchers, a Delivery Lead, Content Specialist, so you're never alone, and always learning.

You're our kind of person if you

• Are truly energised by talking to people — not just tolerant of it. Three to four client calls a day should recharge you, not drain you.
• Can hold structure across a high volume of relationships without being micromanaged.
• Read the room and adjust your tone, message, and approach before a situation becomes a problem.
• Are proactive about improving processes, not just executing them.
• Believe the best AM is the one who already knows what the client is about to complain about and has already fixed it.

What to expect in our process

• Screening call with Inna (TA Specialist) (30–45 min) — a conversation about your background, motivation, and fit
• Test assignment — a practical case to see how you think about account health, risk, and client communication
• Interview with Yurii (Head of Account Management) (60 min) — competency deep-dive + role-play scenario
• Final interview with Heads & Culture (45–60 min) — leadership alignment and the bigger picture

If you’re ready to take on a high-impact challenge, lead a transformation, and be rewarded for aggressive growth, we want to hear from you. At Belkins , we care deeply about our team members, and we prove it through:

• Competitive Pay: Your dedication deserves more than recognition; it deserves compensation that matches your expertise.
• Remote-First Flexibility: We’ve transitioned to a fully remote environment so you can work where you're most productive. Our flexible hours help you stay agile and focused.
• Professional Growth: We’re a launchpad for your career. Through regular feedback, 1:1s, internal mobility, and knowledge-sharing, your growth is enabled and celebrated. We also maintain an internal wiki for insights and a library of the latest business books to keep you sharp.
• Well-being focus: Your mental health is a priority. We offer mental health lectures and support for your overall well-being.
• Recharge Time: We prioritize your rest with 20 paid vacation days, parental leave, fully covered sick days, and unlimited days off for unexpected needs.
• Global Sync: We align with U.S. holidays to keep our global teams in sync.
• Memorable Team Experiences: Work hard, play hard — even from a distance. Our online team-building events and all-hands gatherings bring humor, memes, and a lively atmosphere that makes teamwork genuinely fun.