Account Manager

Role Summary

🚀 Ready to be part of the Legal Tech revolution?

As the leading SaaS publisher in Europe, DiliTrust is transforming legal departments worldwide with cutting-edge technology ⚖️💡

🌍 Our Impact

From General Meeting reports to AI-assisted contract life management, our teams across France, Spain, Italy, Canada, Mexico, and MEA are the driving force behind our global success 🤝

• We proudly support 2,300 customers in 50 countries , with 80% of them being CAC 40 companies 📊🌐
• 🎯 Our Ambition
• To become the first French legal tech Unicorn , reaching a valuation of over €1 billion 🦄✨
• 🏆 Our Recognition
• DiliTrust is recognized for offering a positive and stimulating work environment 🌟
• We are proud recipients of the “Happy at Work” and “Tech at Work” labels since 2019 😊💼

🔍 What will you find at DiliTrust?

• 💡 Innovation : Be at the forefront of legal tech advancements
• 🌐 Global Impact : Collaborate with diverse teams in an international and multicultural environment
• 📈 Career Growth : Grow and evolve within the future unicorn of legal tech
• 😊 Stimulating Workplace : Experience our positive “Happy at Work” culture

Responsibilities

As an Account Manager , you will engage with senior executives of multinational corporations as well as mid-sized companies in both the private and public sectors 🌍🏢

• You will work closely with CEOs, Board members, and management teams to develop and grow strategic client relationships 🤝
• Acting as a true product expert , you will be the voice of the customer internally, collaborating with sales, development, and marketing teams 🎤💡
• 🛠️ As part of your missions
• 🤝 Build and nurture strong relationships with a portfolio of key clients
• 🔁 Manage contract renewals and ensure long-term customer retention
• 📈 Identify and act on upsell and cross-sell opportunities to achieve targets
• 🧠 Act as a consultant on the product, supporting and guiding clients in their use of the solutions
• 📊 Monitor KPIs related to business cases and product usage
• 👤 Profile Required
• 🎓 Bachelor’s degree (minimum) with at least 5 years of relevant experience
• 🌍 Fluent Arabic / English bilingual
• 🧭 Ability to develop long-term strategic plans for customers
• 🗣️ Excellent presentation and communication skills
• 🗂️ Strong ability to manage all aspects of a project
• 🌐 Comfortable working in an international, multicultural environment
• 📚 Strong desire to learn and become a functional expert on multiple software products
• ⭐ Versatile, autonomous, assertive, customer-oriented , and a true team player

About the Company

• 📍 Location : Dubai
• 🚀 Join a fast-growing company in a truly international environment (France, Italy, Spain, Canada, Germany, Dubai & Mexico City)
• 🌏 25+ nationalities : a cosmopolitan and multicultural mindset
• ⚖️ Work-life balance matters at DiliTrust
• 📈 A key moment to join DiliTrust in terms of growth and opportunities

At DiliTrust, our values guide everything we do

• 🤝 Trust : Transparency and integrity in every action
• 🌈 Inclusion : A culture of empathy, diversity, and belonging
• 🔥 Hands-on Spirit : Initiative, resilience, and action-oriented thinking
• 🏆 Excellence : Constantly pushing boundaries to innovate
• 👥 Team Success : Collaboration is at the heart of everything we achieve

Additional Information

• 1️⃣ HR interview
• 2️⃣ Hiring Manager interview (on-site)
• 3️⃣ Chief of CS interview