Website Maintenance Specialist

Role Summary

Join Hire Hangar and work with fast-growing global companies while building a long-term career.

• Job Title Website Maintenance Specialist
• Location Remote
• Time Zone US Time Zones (EST–CST overlap required)

Role Overview We are seeking a detail-focused Website Maintenance Specialist to manage ongoing updates and quality assurance across a large portfolio of WordPress sites. This is a full-time role built for someone who takes pride in clean execution, thorough testing, and clear communication. You will work inside a structured ticketing system, handling everything from content edits to minor technical builds while maintaining a consistently high bar for quality.

Responsibilities

• Process a daily queue of client website requests through a ticketing system, including content updates, design adjustments, and new landing pages
• Execute WordPress changes spanning custom CSS/HTML, template edits, and basic-to-intermediate PHP and JavaScript
• Conduct rigorous self-QA on every task: verify across browsers and devices, test all forms, links, menus, and interactive elements
• Write professional client-facing update summaries for internal review before delivery
• Work closely with developers and account managers to align on scope, requirements, and priorities
• Identify patterns in recurring issues and surface recommendations for process or template improvements
• Keep all sites secure, organized, and adhering to development best practices

Requirements

• Solid WordPress development background with hands-on experience in themes, plugins, child themes, and custom post types
• Proficiency in HTML5, CSS3, and working knowledge of PHP and JavaScript
• Experience with leading page builders (Elementor, WPBakery, Divi, Gutenberg) and the ability to customize beyond their defaults
• Track record of managing multiple live client sites simultaneously
• Meticulous attention to detail and a self-QA mindset before every handoff
• Professional written and spoken English with the ability to communicate clearly to non-technical stakeholders
• Must have prior remote work experience, be fluent with remote collaboration tools (Slack, Zoom, Google Workspace, Asana, or similar), and have ideally worked with US or UK-based companies. Applications without this experience will not be considered.

Preferred Qualifications

• Agency or multi-client environment experience
• SEO knowledge applied within WordPress
• Experience with site speed and performance optimization
• Comfort using Git for version control

Tools & Technology

• WordPress (themes, child themes, plugins, custom post types)
• HTML5, CSS3, PHP, JavaScript
• Page builders: Elementor, WPBakery, Divi, Gutenberg
• Google Workspace
• Slack, Zoom, and other remote collaboration tools
• Ticketing / project management systems

Please NOTE It is crucial that you complete the application form in full. As part of the application process, you will be required to record a video. If your application is successful, you will receive an email confirming next steps—the video is the first step of the interview process. If you do not record a video, we will not be able to consider you for ANY open roles.

We connect top talent with vetted employers, competitive pay, and real growth opportunities.

About the Company

Meaningful Engagement: Move beyond a script-driven call center approach—truly connect with clients, understand their needs, and help them access the right resources.

Flexible Work Style: Benefit from a part-time structure that allows for personal flexibility while still meeting crucial response times.

Ongoing Training: Learn in-demand tools.

Team Culture: Collaborate with a supportive group that values curiosity, empathy, and genuine care for client outcomes.

To Apply

Please send your resume or CV. We look forward to hearing from you!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.

We connect top talent with vetted employers, competitive pay, and real growth opportunities.