Warehouse Specialist Graduate (Supply Chain and Logistics- Fulfillment Centers Operations) - 2027 Start

Warehouse Specialist Graduate (Supply Chain and Logistics- Fulfillment Centers Operations) - 2027 Start at TikTok in Glendale Heights, IL.

Responsibilities

Team Overview

• TikTok Shop's Supply Chain & Logistics is looking for an experienced Fulfillment Node Operations Manager to oversee various aspects of building operations, maintenance, and compliance to create a safe, productive, and comfortable work environment for our employees.
• The team's mission is to improve delivery experience while minimizing costs from Fulfillment by TikTok (FBT) via seamless integrated FBT product solution and operation.
• We are looking for talented individuals to join our team. As a graduate, you will get opportunities to pursue bold ideas, tackle complex challenges, and unlock limitless growth.
• Successful candidates must be able to commit to an onboarding date by the end of the year. Please state your availability and graduation date clearly in your resume.
• Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to TikTok and its affiliates' jobs globally. Applications will be reviewed on a rolling basis. We encourage you to apply as early as possible.
• Manage end to end e-commerce fulfillment operations including inbounding goods, pick, pack and outbound operations
• Owns and delivers operational KPIs and cost targets for the regional areas of responsibility, including safety, productivity, quality, and financial goals
• Responsible for providing strategic and long-term planning inputs including peak season planning
• Drives continuous improvement to optimize operations and improve productivity
• Champion strategic projects that have network-wide impact.
• Leverages cross functional teams and third party service provides to run a world class fulfillment operation and solicit ideas to solve problems
• Establishes objectives and metrics for node operations in the areas of safety, quality, productivity, and customer experience
• Sets clear goals and expectations for team members, measure performance and provide feedback

Requirements

• Individuals who are completing or have recently completed a Bachelor's degree in Business, Logistics, Operations, Engineering or a related discipline
• Experience managing third-party logistics providers/vendors
• Strong project management and continuous improvement skills
• Experience managing inbound, outbound, or quality operations with a thorough understanding of key metrics, inputs, and outputs
• Track record of success in operations management, including but not limited to problem solving, capacity planning, cost management, etc.

Preferred Qualifications

• Continuous improvement, Lean Six Sigma, Kaizen experience
• Writing training documents and standard operating procedures

About the Company

The Global Business Solutions (GBS) team is responsible for the revenue growth of the TikTok business, and our teams include Sales, Marketing, Ops, Account Managers, Agency and partnerships, as well as Marketing Science.

At TikTok, our Global Business Solutions (GBS) team plays a key role in generating revenue by promoting our advertising solutions, onboarding new clients, driving ad campaigns, and more. As the TikTok community grows at an unprecedented speed around the world, our GBS team leads groundbreaking projects that are changing the landscape of the advertising industry in real time.

We're seeking an analytically driven, and detail-oriented Client Solutions Manager (CSM) Intern to join our Ecommerce Team. As a CSM, you will partner closely with Client Partners and Client Solutions Managers to drive revenue by identifying opportunities, leveraging data insights, and delivering consultative solutions for advertisers.

This role centers on client education, relationship growth, data analysis, and campaign success. You will provide strategic recommendations to both clients and internal teams, ensuring campaigns achieve business objectives while optimizing long-term partnerships. Success in this role requires strong data analytics skills, adaptability in a fast-paced environment, and a test-and-learn mindset to uncover the best solutions.