Ward Clerk

Role Summary

•Ensure all patient information is obtained to complete patient registration thoroughly.

•Update treatment and care plans for all inpatient patients in each care unit, in collaboration with the responsible nursing unit head.

•Document all doctor's services, all patient transactions during the treatment process (drugs, surgery, etc.).

•Complete and organize medical support forms for patients and ensure the completeness of patient medical records before returning them to the medical records department.

•Explain all administrative procedures and cost changes to patients/families.

•Ensure that all billing for discharged patients is completed and confirm patient discharge with all relevant inpatient departments after receiving confirmation from attending doctors/nurses, and ensure no patient documents are left behind upon patient discharge.

•Implement quality service and safety procedures, including training, data collection, documentation, and/or report creation needed to support achievement of hospital-wide indicators and department/unit goals.

[BEWARE OF RECRUITMENT SCAMS]

It has come to our attention that there are fake job offers claiming to be hiring for Siloam Hospitals Group. Please note that Siloam Hospitals Group do not require applicants to make payment when seeking employment with our hospitals.

Requirements

• •Minimum Highschool/ Diploma (D3) Degree from Health Administration or any related major
• •experience in an administrative or clerical role, especially in a healthcare setting, is preferred but not always required.
• •Ability to manage multiple tasks and maintain accurate records in a busy ward environment.
• •Proficiency in office software (e.g., Microsoft Office Suite) and familiarity with electronic health records (EHR) systems.
• •High level of accuracy in handling patient information and medical documentation.

About the Company

Siloam Hospitals Group is one of Indonesia's leading healthcare providers, committed to delivering world-class medical services. With a network of hospitals across the country, we offer comprehensive healthcare solutions, from primary care to complex surgeries, supported by advanced technology and highly skilled professionals. Join our team and be part of our mission to improve the health and well-being of communities across Indonesia