V103 - Case Manager

Role Summary

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive.

As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022!

We are seeking a compassionate, highly organized, and proactive Case Manager to join our team. The Case Manager will work directly with clients to assess their needs, coordinate services, provide ongoing support, and help them achieve their goals. This role requires excellent communication skills, strong attention to detail, and the ability to manage multiple cases while maintaining a client-centered approach

Office hours: Monday to Friday 09:00 AM - 05:00 PM EST

Monthly Compensation: 1,220 to 1,320 USD

Languages

English, Spanish

Ready to dive in? Apply now and make sure to follow all the instructions!

Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process.

Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.

Responsibilities

Responsibilities include, but are not limited to

Review medical bills for accuracy, completeness, and compliance with case requirements.

Coordinate with internal teams to streamline workflows

• Communicate with medical offices, hospitals, and other providers to request information and resolve outstanding issues.
• Obtain and track medical records, billing statements, and other required documentation from healthcare providers.
• Identify and follow up on missing documents, records, and critical case information.
• Support clients by managing case-related administrative processes and ensuring timely follow-up on outstanding items.

Requirements

• 2+ years of experience in case management or at a Law Firm
• Proficiency in Microsoft Office Suite and case management software or databases.
• Excellent verbal and written communication abilities.
• Strong organizational and time-management skills.
• Ability to manage sensitive information with discretion and professionalism