Travelling Equipment Technician

Role Summary

"$1500 Signing Bonus."

"Quarterly Bonus"

As an equipment technician, you will work independently to provide both reactive and preventative maintenance services throughout an assigned territory. See for yourself how one of our technicians describes a day in the life by clicking here !

WHO WILL LOVE THIS JOB

• A creative problem solver: You are energized by roadblocks and have a knack for troubleshooting problems in stride and solving them in a calm, cool, and collected manner.
• A clear communicator: You are customer-focused and able to explain technical concepts clearly and effectively to non-technical individuals
• A constant learner: You are not afraid to ask questions and are constantly striving to refine your technical expertise

Responsibilities

TOP 3 RESPONSIBILITIES

• Repair commercial espresso, coffee brewing, coffee grinding, and water systems throughout an assigned territory.
• Own relationships with your customers and inspire customer loyalty by providing professional and reliable services that adhere to all safety rules
• Meet Service Level Agreement (SLA) requirements required by customers, which included conducting thorough inspections, performing timely maintenance on equipment correctly the first time, and completing descriptive and accurate paperwork.

Requirements

• At least 1 year of experience servicing equipment, preferably with experience using proper testing equipment and practices for general electric and water
• At least 1 year of experience in a customer-facing or customer service role
• Must like coffee: Tasting is the final step in all repairs
• Smartphone proficient in inventory, managing schedules, and other tasks
• Must possess a valid driver’s license with a clean driving record
• Must be able to lift 50 lbs. without assistance

Successful applicants come from a variety of backgrounds, including HVAC Technicians, Maintenance Technicians, Field Service Technicians, Electricians, Plumbers, Service Technicians, ATM Technicians, Beverage Technicians, Pest Control Technicians, Photo Kiosk Repair Technicians, and Mechanical Repair Technicians.