TikTok Shop - Strategist - Vietnam

TikTok Shop - Strategist - Vietnam at TikTok in Ho Chi Minh City, Vietnam.

Responsibilities

The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.

With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, together we can build an e-commerce ecosystem that is innovative, secure and intuitive for our users.

In this role you will be responsible in understand the industry and market landscape; establish the operation system of brand/seller and merchandise; explore opportunities and empower industry operations.

Roles & Responsibilities

• Dissemble goals, formulate budget plans, and transforming goals into executable plans;
• Formulate the go-to-market, seller/brand growth and merchandise strategy for VN market; evaluate and evolve the strategy to meet business needs;
• Build and monitor the operational index, and work closely with the data team to optimize the data products;
• Strong ability to identify risks and streamline business efficiencies
• Understanding e-commerce or live broadcast field is a plus;
• Implement and manage important merchant strategies;
• Combining business analytics, data mining, and data visualization, to help organizations to make more data-driven decisions.
• Provide business, insight and trend analysis to improve overall category performance
• Capable to produce regular reporting and monitoring dashboards, and respond to ad-hoc data needs
• Support project managers, product, and category teams to work on different initiatives, and make decisions based on number

Requirements

• Minimum Bachelor's Degree or above
• 5+ years of experience in e-commerce platform, consulting firm or internet strategy, industry or market research and business analytics with eCommerce relevant experience
• Strong analytic, logical and problem solving skills with good attention to detail
• Big picture thinking, structured, organized, and experienced in managing projects in different scales (planning, root cause identification, risk mitigation, and process optimization)
• Adaptable, fast learner, highly motivated, and versatile player with some exposure in ops and commercial
• Proficiency in English

About the Company

The Global Business Solutions (GBS) team is responsible for the revenue growth of the TikTok business, and our teams include Sales, Marketing, Ops, Account Managers, Agency and partnerships, as well as Marketing Science.

At TikTok, our Global Business Solutions (GBS) team plays a key role in generating revenue by promoting our advertising solutions, onboarding new clients, driving ad campaigns, and more. As the TikTok community grows at an unprecedented speed around the world, our GBS team leads groundbreaking projects that are changing the landscape of the advertising industry in real time.

We're seeking an analytically driven, and detail-oriented Client Solutions Manager (CSM) Intern to join our Ecommerce Team. As a CSM, you will partner closely with Client Partners and Client Solutions Managers to drive revenue by identifying opportunities, leveraging data insights, and delivering consultative solutions for advertisers.

This role centers on client education, relationship growth, data analysis, and campaign success. You will provide strategic recommendations to both clients and internal teams, ensuring campaigns achieve business objectives while optimizing long-term partnerships. Success in this role requires strong data analytics skills, adaptability in a fast-paced environment, and a test-and-learn mindset to uncover the best solutions.