TikTok Shop - Special Project (Local Selling) - Thailand

TikTok Shop - Special Project (Local Selling) - Thailand at TikTok in Bangkok, Thailand.

Responsibilities

The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.

With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, together we can build an e-commerce ecosystem that is innovative, secure and intuitive for our users.

• According to the demand of the Thai market and the trend of popular products both in-app and out-app, responsible for discovering and introducing potential merchants, negotiating cooperation, inviting them to settle in, and following up on the subsequent settlement process;
• Responsible for the development of product strategies, supporting merchants in the overall business chain, analyzing data from the perspectives of traffic, conversion, and customer unit price, discovering problems, and providing improvement plans from the aspects of popular products, tone, price, inventory, resources, and traffic, and following up on the execution by merchants;
• Coordinate marketing activity resources, actively seek cooperation with alliances such as influencers, MCNs, and TAP, to improve product performance and help achieve sales growth;
• Responsible for exploring and landing effective methods of boosting e-commerce video efficiency, including but not limited to coming up with content production ideas, sourcing & managing suitable content distribution channels.
• Responsible for cross-departmental internal communication and coordination between internal departments and merchants.

Requirements

• Minimum Bachelor's Degree or above.
• Proficiency in English and Thai.
• Experience in eCommerce platform, familiar with local distributor or manufacturer

Preferred Qualifications

• Experience in merchant operations is preferred, with an understanding of merchant product costs and profit structures;
• Familiar with the Southeast Asian market, with industry knowledge and their own aesthetic for product selection;
• Strong communication skills and good experience in negotiating with merchants;
• Familiar with e-commerce live streaming & short video (Douyin/TikTok) and a loyal user of e-commerce.

About the Company

The Global Business Solutions (GBS) team is responsible for the revenue growth of the TikTok business, and our teams include Sales, Marketing, Ops, Account Managers, Agency and partnerships, as well as Marketing Science.

At TikTok, our Global Business Solutions (GBS) team plays a key role in generating revenue by promoting our advertising solutions, onboarding new clients, driving ad campaigns, and more. As the TikTok community grows at an unprecedented speed around the world, our GBS team leads groundbreaking projects that are changing the landscape of the advertising industry in real time.

We're seeking an analytically driven, and detail-oriented Client Solutions Manager (CSM) Intern to join our Ecommerce Team. As a CSM, you will partner closely with Client Partners and Client Solutions Managers to drive revenue by identifying opportunities, leveraging data insights, and delivering consultative solutions for advertisers.

This role centers on client education, relationship growth, data analysis, and campaign success. You will provide strategic recommendations to both clients and internal teams, ensuring campaigns achieve business objectives while optimizing long-term partnerships. Success in this role requires strong data analytics skills, adaptability in a fast-paced environment, and a test-and-learn mindset to uncover the best solutions.