TikTok Shop Partners Intern (TikTok Shop) - 2026 Start (BS/MS)

Role Summary

TikTok Shop is redefining how people discover and buy products. In Italy, we're building the TikTok Shop Partner (TSP) ecosystem from the ground up: agencies and service providers that help merchants win on this platform. You'll be embedded in that build.

Responsibilities

As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.

• Applications will be reviewed on a rolling basis - we encourage you to apply early.
• Successful candidates must be able to commit to at least 3 months long internship period.

TikTok Shop is an innovative marketplace fully integrated into TikTok. It brings together online sellers, buyers and creators - all within TikTok to build a one-stop, seamless shopping experience and bringing more commerce solutions that further enable our community to discover and engage with what they love.

• Partner Business Development: Identify, qualify, and approach agencies and service providers that could join the TSP program. Own the pipeline from first contact to onboarding handoff.
• Ecosystem Operations: Keep the partner engine running - coordinate across internal teams and external partners to unblock execution, track program milestones, and ensure commitments land.
• Performance Intelligence & Reporting: Build and maintain the dashboards, trackers, and automated workflows that make partner performance visible. If it's repetitive, systematize it.
• Partner Cold Start: Work directly with newly onboarded TSPs to accelerate their first 90 days on TikTok Shop - setup, capability activation, first seller wins.
• Merchant Opportunity Scouting: Support partners in identifying e-commerce opportunities for their sellers: category analysis, assortment gaps, GMV potential assessment, benchmarking.

Requirements

• Genuine curiosity about discovery e-commerce and where commerce is going
• Bias for action and ownership - own decisions and act fast
• Comfortable with data & GenAI- savvy - you reach for a spreadsheet or a prompt to automate and take informed decisions
• Italian fluency - to communicate with local TSP partners, merchants, and stakeholders in the Italian market
• English working proficiency - for cross-team collaboration with global and regional teams

Preferred Qualifications

• Exposure to marketplace, e-commerce, or agency environments
• Familiarity with TikTok Shop, affiliate mechanics, or performance advertising
• Experience building reports, dashboards, or internal tools

By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy

About the Company

The Global Business Solutions (GBS) team is responsible for the revenue growth of the TikTok business, and our teams include Sales, Marketing, Ops, Account Managers, Agency and partnerships, as well as Marketing Science.

At TikTok, our Global Business Solutions (GBS) team plays a key role in generating revenue by promoting our advertising solutions, onboarding new clients, driving ad campaigns, and more. As the TikTok community grows at an unprecedented speed around the world, our GBS team leads groundbreaking projects that are changing the landscape of the advertising industry in real time.

We're seeking an analytically driven, and detail-oriented Client Solutions Manager (CSM) Intern to join our Ecommerce Team. As a CSM, you will partner closely with Client Partners and Client Solutions Managers to drive revenue by identifying opportunities, leveraging data insights, and delivering consultative solutions for advertisers.

This role centers on client education, relationship growth, data analysis, and campaign success. You will provide strategic recommendations to both clients and internal teams, ensuring campaigns achieve business objectives while optimizing long-term partnerships. Success in this role requires strong data analytics skills, adaptability in a fast-paced environment, and a test-and-learn mindset to uncover the best solutions.