TikTok Commerce - Category Lead

TikTok Commerce - Category Lead at TikTok in Mexico City, Mexico.

Responsibilities

Team Intro

The commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.

With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better commerce experience to our users. We are looking for passionate and talented people to join our operations team, together we can build an commerce ecosystem that is innovative, secure and intuitive for our users.

1. Define the long-term strategy, leading key initiatives, and setting the future direction of the category;
2. Responsible for the P&L of category;
3. Provide industry knowledge and leveraging own network to ensure success of category;
4. Hire and develop a strong team;
5. Acquire and incubate sellers/merchants to support category growth;
6. Discover innovative collaborative models that fit into sellers' short-term and long-term development plans, and invest platform resources effectively and efficiently;
7. Collaborate crossfunctionally to unlock sellers' potential on the platform, drive business growth and adoption of livestream and short videos;
8. Navigate through ambiguity, adapting to frequent changes and influencing key stakeholders to drive decisions for the category;
9. Solve key challenges in business growth by strong collaboration with cross-function teams.

Requirements

1. Network within the FMCG/Fashion/Electronics/Home&Living space and strong knowledge of the Mexican industry landscape, consumer demands, digital evolution and mobile transformation;
2. Strong interpersonal skills, excellent communication and negotiation skills, logical thinking, and analytical skills;
3. Customer service orientation and experience working in a client facing capacity;
4. Strong sense of social content, practical experience in the social commerce, content marketing, influencers, and creativity in the categories;
5. Solid experience in people management, leading a diverse team;
6. Experience of owning P&L;
7. Fluent in English, good communication and collaboration skills working cross functionally in a global working environment.

Preferred Qualifications

1. Eager to win, growth driven, business mindset, result driven;
2. Collaborative and open to changes and challenges and learn;
3. A fast learner with a good sense of judgment and original thinking;
4. Ability to thrive in ambiguity and adapt quickly to change.

About the Company

The Global Business Solutions (GBS) team is responsible for the revenue growth of the TikTok business, and our teams include Sales, Marketing, Ops, Account Managers, Agency and partnerships, as well as Marketing Science.

At TikTok, our Global Business Solutions (GBS) team plays a key role in generating revenue by promoting our advertising solutions, onboarding new clients, driving ad campaigns, and more. As the TikTok community grows at an unprecedented speed around the world, our GBS team leads groundbreaking projects that are changing the landscape of the advertising industry in real time.

We're seeking an analytically driven, and detail-oriented Client Solutions Manager (CSM) Intern to join our Ecommerce Team. As a CSM, you will partner closely with Client Partners and Client Solutions Managers to drive revenue by identifying opportunities, leveraging data insights, and delivering consultative solutions for advertisers.

This role centers on client education, relationship growth, data analysis, and campaign success. You will provide strategic recommendations to both clients and internal teams, ensuring campaigns achieve business objectives while optimizing long-term partnerships. Success in this role requires strong data analytics skills, adaptability in a fast-paced environment, and a test-and-learn mindset to uncover the best solutions.