Technology Analyst III

We are looking for a Technology Analyst III to work in managing digital experiences at Algar. A senior professional who moves naturally between business and technology: capable of understanding a business need, designing the solution, articulating the areas involved and leading the delivery of technology to production.

Our team is responsible for the digital journeys of Algar customers, from the app and self-service portal to e-commerce and conversational channels, integrating front-end, back-end and corporate systems into a cloud ecosystem. We work with agile methodologies, quality culture, observability and multidisciplinary squads.

You will act as a technology reference for the business, designing solutions and leading their end-to-end implementation and support, with support from internal squads, platform teams and suppliers. Here, technical decisions are made with business context, understanding how each delivery impacts conversion, revenue and customer satisfaction.

Translate business requirements into scalable, resilient and observable technical solutions.

Produce and maintain solution artifacts: integration flows, API contracts, architecture diagrams, business rules and acceptance criteria.

Ensure availability, performance and reliability of the solutions under your responsibility, with active use of metrics and monitoring.

Conduct end-to-end deliveries, from refinement to production, monitoring deadlines, risks, dependencies and impediments between teams.

Act as a technical and functional reference for the team, guiding less experienced analysts in solution and design decisions.

Lead the resolution of complex incidents and problems, with root cause analysis and documented preventive actions.

Propose and monitor continuous improvements in architecture, processes and automation (CI/CD, testing, code quality).

Translate the technical progress of deliveries into clear communication for leadership and business areas.

Apply good practices in information security, governance, LGPD and technical documentation.

Actively participate in agile ceremonies and contribute to the continuous evolution of the team's processes and practices.

Experience in conducting end-to-end deliveries, development and/or support of corporate systems.

Mastery of SQL and data modeling for analysis and validation of business rules.

Solid technical repertoire in integrations between systems: REST APIs, contracts, versioning, messaging and integration standards.

Knowledge of cloud environments, infrastructure and information security fundamentals.

Experience with agile methodologies (Scrum / Kanban) and multidisciplinary squads.

Strong analytical skills, complex problem solving and clear technical documentation.

Good written and verbal communication, with the ability to adapt speech between technical and business audiences.

Complete higher education in Computer Science, Information Systems, Software Engineering, Systems Analysis or related areas.

The differences are

Experience with CRM, e-commerce and service channel platforms.

Experience with observability and SRE culture.

Experience with event-driven architectures and messaging

DevOps practices: CI/CD pipelines, infrastructure as code, automated tests.

📍 Work mode: In-person (Uberlândia and regional areas) / Remote (Other locations).

We accept applications from all over Brazil, but it would be great if you could live in Uberlândia/MG or live close to a regional area.

Additional Information

Benefits:

PLR

Double Holidays

Food/Meal Benefit (iFood Benefits)

Medical Assistance

Dental Assistance

Daycare/Nanny Assistance

Assistance for Parents of Children with Disabilities

Tranquil Mind

Algar platform More health

Wellhub (Gympass)

Life Insurance

Birthday Day Off

Vale Transport

Pharmacy Benefit

Discount Club

Cell Phone Plan

Bulla

Originally posted on Himalayas