Technical Solution Specialist Upstream MENA (x|f|m)

We are looking for a Technical Solution Specialist Upstream MENA (x|f|m) at Sartorius in Saudi Arabia. This role assesses customer requirements, validates technical solution concepts, delivers technical training and provides application expertise through customer and distributor engagements to accelerate adoption of Sartorius technologies.
Grow with us – Your Responsibilities

Assess customer requirements through technical consultations, application discussions, presentations, trainings, trials and demonstrations to increase the volume of validated solution recommendations available for handover to authorized commercial channels

Configure and validate technical solution concepts through application expertise, process knowledge and product-specific evaluations to accelerate adoption of Sartorius technologies within customer environments

Provide technical guidance and application expertise during customer and distributor engagements through troubleshooting support, technical discussions and solution validation activities to strengthen confidence in Sartorius technical solutions

Resolve application challenges through root-cause analysis, implementation support and coordination with internal technical experts to improve customer retention

Document application findings, technical limitations and customer feedback through structured reporting and knowledge-sharing processes to improve responsiveness to emerging customer requirements and application trends

Deliver technical training and knowledge transfer to customers and channel partners through workshops, demonstrations and application support activities to accelerate independent use of Sartorius technologies

Qualification & Skills

Master's degree in Biotechnology, Biochemistry, Life Sciences, Engineering or related field

Proven experiencein bioprocessing, application support, technical consulting or customer-facing scientific roles within life sciences

Strong expertise in bioprocess manufacturing processes, application development and solution design

Proven experience conducting technical consultations, trials, demonstrations and implementation support activities

Strong capability to collaborate with distributors, commercial teams and technical experts in matrix environments

Ability to translate customer requirements into technically viable solution recommendations

Strong presentation, communication and stakeholder management skills

Fluent in English and Arabic as required for regional engagement

What We Offer

As a growing global life science company, stock listed on the MDAX and TecDAX, Sartorius offers a wide range of Benefits:

Personal and Professional Development: Mentoring, leadership programs, Talent Talks, internal seminar offerings , coaching for managers

Making An Impact Right From The Start: Comprehensive onboarding, including a virtual online platform even before joining, Welcome Workshops, "buddy" as point of contact

Welcoming Culture: Mutual support, teamspirit and international collaboration; communities on numerous topics, such as coaching, agile working and business women network

This position is filled within the Sartorius Regional Headquarters (LLC)

We promote diversity and inclusion and welcome applications from people of all nationalities, genders, sexual orientations, religions, age groups, disabilities, and cultural backgrounds.

About Sartorius

Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide.

We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment.

Join our global team and become part of the solution. We are looking forward to receiving your application.

Originally posted on Himalayas