Technical Operations Manager

Role Summary

Moon Active is one of the world's fastest-growing mobile game companies, providing entertainment to millions of active users across the universe. The company is headquartered in the heart of Tel Aviv.

We're looking for a motivated and talented Technical Operations Manager to join our team. As a Technical Operations Manager you will work closely with our Product and Monetization teams to ensure the smooth running of all the events, promotions, marketing events and live A/B tests. You will be in charge of all related technical aspects to enable events and promotions both inside and outside the game.

Responsibilities

• Manage the full lifecycle of features and events from technical readiness through release, QA, calendar scheduling, and post-publish monitoring.
• Identify repetitive or manual steps in workflows and actively work to eliminate them using AI tools, scripts, and process redesign.
• Act as the operational link between Product, Business, Engineering, and QA, ensuring smooth handoffs.
• Systematically document processes, decisions, and learnings in a manner that elevates team capability and reduces dependency on individual knowledge.
• Take an active role in translating operational expertise into structured, AI-powered processes that extend the team’s capabilities at scale.

Requirements

• 1+ years in a technical operations, live ops, or production management role.
• Bsc in Industrial Engineering, Information Systems or similar field.
• Ability to manage tasks efficiently across multiple platforms (Jira, Monday.com, or equivalents).
• Self-driven and proactive, with a strong ability to identify and fix issues independently.
• Capable of writing clear, complete, and actionable process guides and documentation.
• Passionate about AI tools and workflow automation.

Advantages

• Experience with live game operations (events, A/B testing, publishing pipelines).
• Hands-on experience with AI workflow tools (Claude, Cowork, GPT-based tools, or similar).
• Familiarity with configuration-based systems.
• Experience writing or improving operational SOPs.