Technical Leader - ServiceNow - Business Line Solutions & Expertises - Ile de france

Role Summary

The ServiceNow division supports its clients – major accounts – in their digital transformation and the optimization of their business processes through the ServiceNow platform. He works on high value-added projects covering the entire life cycle of solutions: consulting, design, integration, evolution and maintenance in operational conditions.

In this context, we are looking for a ServiceNow Technical Leader to technically manage ServiceNow integration projects for our clients, in varied and high-stakes contexts.

Your role and missions

• You define and defend the technical choices of the project;
• You coordinate and support technical consultants;
• You plan and manage developments and recipes;
• You write and validate the technical specifications;
• You carry out and supervise complex settings and developments;

You guarantee ServiceNow quality, performance and best practices.

As a partner of national and international companies, travel is to be expected as part of our various projects.

Technical environment

ServiceNow platform (ITSM, HRSD, SPM, CMDB, CSM…)

JavaScript, Glide API, Flow Designer, Service Portal and Integration Hub.

Systems integration via REST, SOAP and MID Server.

Requirements

• You have solid technical expertise.
• You demonstrate leadership and have good team spirit.
• You have a professional level in English

ServiceNow certifications (CSA, CIS, CAD) are a plus

• Graduate of an engineering school or equivalent, you have at least 5 years of experience integrating the ServiceNow platform.
• Do you want to invest in a dynamic, passionate team with strong human values, capable of supporting its clients with strategic and innovative projects?
• Do you have a strong appetite for new technologies?
• Do you want to join a company that cares about the professional development of its employees?
• Join Sopra Steria!

Benefits

• A teleworking agreement to telework up to 2 days per week depending on your missions.
• An interesting benefits package: mutual insurance, a CSE, restaurant vouchers, a profit-sharing agreement, vacation bonuses and co-optation.
• Multiple career opportunities: more than 30 job families, so many pathways to imagine together.
• Several hundred training courses accessible independently with Sopra Steria Academy.
• The possibility of getting involved with an association thanks to our citizen engagement platform.
• The opportunity to join the Tech'Me UP collective (training, conferences, monitoring, and much more...).
• An inclusive and committed employer, our company works every day to fight against all forms of discrimination and promote a respectful working environment. This is why, committed to diversity and diversity, we encourage all applications and all profiles.
• https: //www.soprasteria.fr/nous-connaitre/nos-engagements

About the Company

Sopra Steria, a major player in Tech in Europe, with 50,000 employees in nearly 30 countries, is recognized for its consulting, services and digital solutions activities. It helps its clients carry out their digital transformation and obtain concrete and lasting benefits. The Group provides a global response to the competitiveness challenges of large companies and organizations, by combining in-depth knowledge of sectors of activity and technologies with a collaborative approach.

Sopra Steria places people at the heart of its action and is committed to its clients to make the most of digital technology to build a positive future. In 2024, the Group achieved a turnover of 5.8 billion euros.

The world is how we shape it*

*The world is as we make it