Technical Lead Messagerie Outlook

Role Summary

. Expertise & Design

Define the technical architecture of the Outlook solution and guarantee its alignment with technical standards (architecture, security).

Build, maintain and evolve the technical roadmap of the product.

Participate in the design, sizing and scalability of messaging services.

B. Industrialization & Operations

Ensure the implementation and continuous improvement of monitoring, alerting, automation and CI/CD pipelines.

Guarantee the performance, availability and resilience of the Outlook service.

Manage the integration and deployment of technical developments.

Ensure a level 3 expert role for major incidents.

C. Governance & Quality

Guarantee the quality of technical deliverables and the maintenance of cross-functional standards.

Contribute to risk analyses, audits and cybersecurity requirements.

D. Collaboration & Leadership

Work closely with the Product Owner, architects, cybersecurity, the Exchange Online team and other TGITS squads.

Provide a mentoring role, support engineers and strengthen the technical culture of the squad.

Contribute to cross-functional technical bodies and continuous improvement workshops.

Key Deliverables

Technical roadmap of the product.

Detailed architecture and technical documentation.

Test plans and technical validation.

Performance indicators (SLA, SLO, SLI).

Post-mortem techniques and improvement plans.

Industrialization scripts, automations and dashboards.

Relationship Skills

Technical leadership: Ability to orient, challenge and guide the engineering team.

Clear and educational communication: Ability to popularize complex technical subjects with the PO, business lines and cross-functional teams.

Natural cross-functional collaboration: Fluid work with cybersecurity, architects, other product squads, RUN and global M365 teams.

Proactivity & autonomy: Force of proposal to improve reliability, user experience and industrialization of the product.

C. Additional Skills

Advanced PowerShell expertise (automation, Exchange Online exploitation).

Mastery of Microsoft 365 Defender, Purview, Intune tools.

Knowledge of hybrid environments (Exchange On-Prem + Cloud).

Knowledge of network and security infrastructures (TLS, SMTP, email routing).

Notions of observability (Grafana, Prometheus, App Insights).

D. Organizational & Methodological Skills

Advanced mastery of Agile Product: Contribution to the writing of technical Epics/Features, animation of technical ceremonies.

FinOps culture / budget optimization: Cost evaluation, optimization of resources and sizing.

Knowledge of ITIL processes: Change management, problem management, service continuity.

Requirements

• Engineer or confirmed expert in Microsoft / Exchange / Outlook messaging with 5 to 8 years of minimum experience.
• Strong knowledge of Microsoft 365 technologies and their operating constraints.
• Proven experience in an expert role, technical lead or cross-functional responsibility.
• Ability to manage technical projects, manage complexity and make structuring decisions.
• Team spirit, sense of service, ability to work in an agile environment (product squads).
• Pronounced interest in the industrialization, quality and reliability of the platform

Benefits

Joining ALTEN MAROC means benefiting from

• Diversified professional paths with career opportunities, internal, sectoral, geographic and professional mobility.
• Certification and diploma training courses.
• Regular events to combine well-being and performance

Looking forward to reading you!

About the Company

ALTEN DELIVERY CENTER MAROC, Subsidiary of the world leader in engineering and technology consulting created in 2008 and present in Fez, Rabat, Tetouan and Casablanca, today has more than 2,300 consultants and is aiming for a center of excellence of 3,100 ALTENian consultants by the end of 2024. ALTEN Maroc is now a major player in the professional integration of engineers. We support our clients, industry leaders, in their development strategies in the fields of automotive, rail, IT, R&D and Telecoms & Media.