Technical Consultant - French speaking

Role Summary

The Bazaarvoice services team is looking for candidates experienced with delivering Web technologies in a professional services capacity delivering the scope of work in an allocated number of hours and days. This individual will be responsible for all phases of the client’s projects including planning, design, implementation, configuration, data transformation, training and transition to other teams.

Responsibilities

• Implement the full feature set of the Bazaarvoice core platform to deliver maximum value.
• Manage project scope, changes, issues, and ensure customer satisfaction throughout the process.
• Proactively prioritize tasks, track contract status, and mitigate scope creep to ensure project success.
• Collaborate closely with Sales, Engagement, and Client Success teams to align objectives.
• Own the end-to-end implementation process, from Technical Kickoff to Production QA.
• Understand client objectives and KPIs to effectively configure and customize solutions.
• Train end users and ensure adherence to best practices for Pixel, SEO, and Syndication.
• Become an expert in Bazaarvoice products, methodologies, and tools to provide high-level support.
• Manage configurations, data migration, and validation to ensure smooth transitions.
• Coach client technical teams and communicate potential risks and issues in a clear, actionable way.
• Build and manage multiple client relationships, while tracking progress and tasks in Certinia.
• Contribute to team collaboration, continuous process improvements, and knowledge sharing.

Requirements

• Strong HTML, CSS, and basic JavaScript skills.
• Ensure client satisfaction while driving task completion.
• Quick, high-value delivery with strong troubleshooting skills.
• Ability to manage multiple projects and adapt to change.
• Consultative approach to align implementation with client goals.
• Excellent communication and client-facing experience.

About the Company

Why join Bazaarvoice?

Customer is key

We see our own success through our customers’ outcomes.

We approach every situation with a customer first mindset.

Transparency & Integrity Builds Trust

We believe in the power of authentic feedback because it’s in our DNA.

We do the right thing when faced with hard choices. Transparency and trust accelerate our collective performance.

Passionate Pursuit of Performance

Our energy is contagious, because we hire for passion, drive & curiosity.

We love what we do, and because we’re laser focused on our mission.

Innovation over Imitation

We seek to innovate as we are not content with the status quo.

We embrace agility and experimentation as an advantage.

Stronger Together

We bring our whole selves to the mission and find value in diverse perspectives.

We champion what’s best for Bazaarvoice before individuals or teams.

As a stronger company we build a stronger community.

Want to see our culture in action? Explore our global Linkedin Life Page, Life at Bazaarvoice to see the bigger picture, or visit our EMEA Life Page to meet our regional teams and see what life is like in our local offices.

Commitment to diversity and inclusion

Bazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities. Bazaarvoice believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision of creating the world’s smartest network of consumers, brands, and retailers.

Please note: A background check will be part of the hiring process. This will be done with your consent and will only include information relevant to the job.