Tech Lead, Global E-commerce Governance Business

Tech Lead, Global E-commerce Governance Business at TikTok in Seattle, WA.

Responsibilities

Global E-commerce is a content E-commerce business with international short video product as the carrier. It is committed to becoming the first choice for users to discover and purchase good products with affordable prices. Global E-commerce business team hopes to provide users with more tailored and efficient consumption experience, enabling merchants to receive reliable platform services in different scenarios such as live e-commerce, short video content E-commerce, so as to make more affordable and high-quality products sell easily and a better life within reach.

Global E-commerce Governance keeps our marketplace safe and trustworthy for buyers, sellers, creators, and brands. The Product Governance & IPR team builds the systems that ensure every listing on the platform is authentic, compliant, and accurately presented - and that intellectual property is respected across the marketplace. Our work spans two connected areas: product governance (detecting counterfeit, prohibited, and low-quality listings; enforcing product information quality; meeting regulatory requirements across global markets) and IP protection (proactive infringement detection, rights-holder tooling, and notice-and-takedown workflows aligned with legal frameworks such as the DMCA and EU DSA). Our systems screen hundreds of millions of listings using rule engines, ML models, and LLM-based review.

• Own solution design and system architecture for product governance and IPR services - listing risk screening, product quality enforcement, policy-driven review pipelines - and write high-quality code for critical paths.
• Design and evolve IP protection systems end-to-end: rights-holder reporting and brand-protection platforms, notice-and-takedown workflows with SLA guarantees, and proactive infringement detection, in close partnership with legal and policy teams.
• Provide technical leadership across the team: drive design reviews, set engineering standards, and mentor engineers.
• Shape the team's technical roadmap with a focus on scalability, reliability, and measurable governance outcomes (e.g., violation catch rate, takedown SLA, review efficiency, seller and rights-holder experience).
• Partner closely with product managers, policy/operations/legal teams, and algorithm engineers to turn governance and IP policies into effective, low-friction technical solutions.
• Drive pragmatic adoption of LLM and agent-based capabilities in review and takedown workflows where they measurably improve accuracy, coverage, or efficiency.

Requirements

• Bachelor's degree or higher in Computer Science or a related technical field.
• 5+ years of experience building highly scalable backend services and distributed systems.
• Demonstrated technical leadership: leading complex projects end-to-end, driving architecture decisions, or mentoring engineers.
• Ability to communicate complex technical concepts effectively to both technical and non-technical stakeholders.

Preferred Qualifications

• Experience in E-commerce or marketplace platforms, especially listing/catalog systems.
• Experience in IP protection, brand protection, anti-counterfeiting, or trust & safety domains; familiarity with notice-and-takedown processes (e.g., DMCA).
• Experience designing and deploying LLM or agent based solutions with proven, measurable business or engineering impact.
• Experience working with global, cross-timezone teams.

Job Information

[For Pay Transparency] Compensation Description (annually)

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

About the Company

The Global Business Solutions (GBS) team is responsible for the revenue growth of the TikTok business, and our teams include Sales, Marketing, Ops, Account Managers, Agency and partnerships, as well as Marketing Science.

At TikTok, our Global Business Solutions (GBS) team plays a key role in generating revenue by promoting our advertising solutions, onboarding new clients, driving ad campaigns, and more. As the TikTok community grows at an unprecedented speed around the world, our GBS team leads groundbreaking projects that are changing the landscape of the advertising industry in real time.

We're seeking an analytically driven, and detail-oriented Client Solutions Manager (CSM) Intern to join our Ecommerce Team. As a CSM, you will partner closely with Client Partners and Client Solutions Managers to drive revenue by identifying opportunities, leveraging data insights, and delivering consultative solutions for advertisers.

This role centers on client education, relationship growth, data analysis, and campaign success. You will provide strategic recommendations to both clients and internal teams, ensuring campaigns achieve business objectives while optimizing long-term partnerships. Success in this role requires strong data analytics skills, adaptability in a fast-paced environment, and a test-and-learn mindset to uncover the best solutions.

Additional Information

For Los Angeles County (unincorporated) Candidates

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.