Team Lead

Role Summary

• This position is contingent upon contract award ***

SOSi is seeking a Team Lead to support a 24/7/365 program, who will be responsible for managing day-to-day shift. The Team Lead will play a key role in ensuring smooth workflow by coordinating tasks, monitoring performance, and assisting with issue resolution during assigned shifts. Additionally, the Team Lead will act as a liaison between Data Analysts and Data Coordinators, facilitating effective communication, ensuring alignment on project goals, and promoting collaboration across functions. This role requires strong leadership, organizational, and interpersonal skills to maintain operational continuity and uphold program standards.

Essential Job Duties

Maintain schedules and conduct role calls

Provide direct oversite for Data collections team members

Coordinate communications between functional teams

Draft and maintain administrative paperwork and reports

Double check work products for accuracy and completeness

Requirements

• Minimum Requirements
• 1-2 years of related job experience
• Fluent in English and Spanish
• Must be US Citizen to be eligible to receive appropriate level security clearance
• Must have lived in the US for 3 out the past 5 years
• Basic data entry skills
• Ability to pass an SSBI government background investigation
• Strong written and verbal communication skills
• Must be able to work independently or within a team
• In-person and on-site
• Requires periods of non-traditional hours including consecutive nights or weekends when necessary
• Ability to work efficiently under deadlines and pressure
• Ability to keep up in a fast-paced environment
• Must be able to work any assigned shift
• Working at SOSi

All interested individuals will receive consideration and will not be discriminated against for any reason.

About the Company

Founded in 1989, SOSi is among the largest private, founder-owned technology and services integrators in the defense and government services industry. We deliver tailored solutions, tested leadership, and trusted results to enable national security missions worldwide.