Sustainability Program Manager

Role Summary

As a Sustainability Program Manager for Responsible Sourcing & Supplier Risk, you will lead the execution of NetApp ’s supplier risk, due diligence, audit, and compliance programs across the global supply chain. You will play a critical role in ensuring suppliers meet responsible sourcing standards, regulatory requirements, and NetApp ’s Supplier Code of Conduct. This role focuses on building structured processes, maintaining strong internal controls, and enabling proactive risk identification and mitigation. You will work closely with Procurement, Legal, Compliance, Engineering, and Sustainability teams to ensure a robust and audit-ready supply chain.

Key personality traits beneficial to have

• Strong attention to detail and accuracy, with the ability to manage complex data, processes, and compliance requirements in a structured and methodical manner
• Highly organized and disciplined, with strong ownership in driving tasks to closure and ensuring no gaps in audit, risk, or documentation workflows
• Analytical and data-driven, with the ability to assess supplier risks and prioritize actions effectively
• Demonstrates a strong risk and compliance mindset with sound judgment and escalation awareness
• Firm yet collaborative, able to hold stakeholders accountable while maintaining professional relationships
• Calm and objective under pressure, especially when handling audits, escalations, or sensitive issues
• Persistent and proactive in follow-through, ensuring corrective actions are effectively implemented
• Clear and structured communicator, able to present risks and findings concisely
• Comfortable working in structured, process-driven environments while driving continuous improvement
• Builds positive working relationships by understanding different perspectives and fostering a respectful, inclusive team environment

Requirements

• Lead supplier risk assessment and due diligence processes (e.g., human rights, environmental, conflict minerals, geopolitical risk)
• Manage supplier onboarding sustainability screening and risk segmentation frameworks
• Develop and track risk mitigation strategies and corrective action plans (CAPs) to ensure timely closure
• Manage supplier audits and assessments (RBA audits, SAQs, third-party assessments)
• Track audit findings, non-conformances, and CAP closure with clear accountability and governance
• Ensure compliance with responsible sourcing regulations and internal policies
• Translate regulatory and policy requirements into supplier-facing processes and internal controls
• Maintain documentation, audit trail, and evidence for compliance and reporting
• Monitor emerging supply chain risks (regulatory, geopolitical, supplier) and provide actionable insights
• Develop and maintain dashboards and KPIs for supplier risk classification, audit completion and compliance readiness
• Collaborate cross-functionally with Sustainability, Procurement, Legal, Compliance, and Engineering teams
• Identify process gaps and drive improvements in risk management and audit workflows
• Prepare company for compliance with the EU CSDDD

Education

• Bachelor’s degree in Supply Chain, Engineering, Business, Sustainability, or related field
• Minimum 3 years of experience in supply chain, compliance, risk management, or responsible sourcing
• Experience managing supplier audits, due diligence programs, or compliance frameworks (e.g., RBA, OECD)
• Strong analytical and data management skills (Excel, dashboards, or reporting tools)
• Knowledge and experience with due diligence regulations, such as CSDDD
• Experience working with global suppliers and cross-functional teams
• Strong understanding of supply chain risk, regulatory compliance, and audit processes