Strategic Account Director - Retail

Role Summary

Lead the growth and retention of our largest and most strategic grocery & convenience partnerships in ANZ, bringing the best selection to Uber Eats consumers. This role will encompass influencing expansion, product adoption, consumer value proposition, merchandising and trade planning of these partners, embedding them for long term partnership success.

Requirements

• Build strong relationships with decision-makers and influencers throughout the organization; and effectively identify and exploit opportunities to improve core business metrics for our partners and for Uber Eats.
• Conceive, design and lead growth initiatives with our partners and drive through to completion, working cross functionally with Uber's internal teams and our merchant partners to creatively solve problems to bring cross-product opportunities to life
• Governance of strategic partnerships including executive engagement, joint business planning and quarterly business reviews
• Negotiate sophisticated deals and manage the associated commercial and legal processes
• Play a key role in building out a best in class B2B acquisition and account management function in the Grocery and Retail team
• A track record of a consultative selling approach, leading partnerships with the ASX 100
• Track record of effectively managing a strategic pipeline and/or book of business including opportunity/risk analysis, forecasting and outperforming metrics-based business goals.
• Commercial acumen. Understanding of how businesses and organizations work and how to navigate a partner's business.
• Project management and organizational skills. Proactive, creative and flexible. Experience working cross-functionally preferred.
• Excellent communication skills and the ability to consult and problem solve

Preferred Qualifications

• Preferred: experience working with executives and C-suite in the retail industry

Additional Information

Ready to Ride?

This isn't the kind of place where you follow a playbook - it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves - we'd love to hear from you.

You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.

Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.