Staff Software Engineer, Backend - Commerce Platform

Role Summary

We are looking for a Staff Software Engineer to join the Commerce Platform team at Ro. In this role, you will operate as a technical leader, mentor, and architect — helping shape the future of our platform and driving the delivery of financial systems that power how healthcare is accessed and sustained.

You will partner closely with other engineers, product managers, designers, and cross-functional leads to define and deliver technical roadmaps that balance immediate product needs with long-term technical stability, scalability, and maintainability. As a Staff Engineer, you will not only design and build robust distributed systems but also mentor engineers, influence engineering culture, and play a key role in technical decision-making.

If you thrive in complex problem spaces, enjoy shaping technical direction at scale, and are motivated by the opportunity to improve healthcare through technology, we’d love to hear from you.

Responsibilities

• Build robust, and scalable backend capabilities using Python and FastAPI, supporting critical commerce domains like payments, pricing, and invoicing
• Lead cross-functional technical efforts — collaborating closely with product managers, designers, and engineers from adjacent teams to ensure alignment and technical integrity across boundaries
• Drive engineering excellence through best practices in testing, monitoring, observability, and performance optimization
• Define and maintain SLIs/SLOs in collaboration with product, infra and other development teams
• Participate in on-call rotations to ensure reliability of commerce systems

What You’ll Bring to the Team

• 7 - 10+ years professional backend software development experience
• Proficient in Python (preferred - we have some language flexibility!), relational databases, and frameworks like Django or FastAPI, with hands-on experience in metrics instrumentation and data-driven performance tuning using tools like Datadog
• Proven experience building and maintaining high-scale backend systems, ideally in commerce, fintech, or healthcare settings
• Deep understanding of distributed systems—data consistency, communication patterns, and service boundaries—backed by hands-on experience building and maintaining high-traffic production systems.
• Excellent communication skills and the ability to lead cross-functional technical projects
• A sharp focus on quality and risk—you move with urgency while safeguarding against issues like double charges, misbilling, or inconsistent payment states

Requirements

Bonus Skills

• Experience in telehealth or other highly regulated industries
• Deep familiarity with breaking down monolithic systems into well-defined domains

We’ve Got You Covered

• Full medical, dental, and vision insurance + OneMedical membership
• Healthcare and Dependent Care FSA
• 401(k) with company match
• Flexible PTOWellbeing + Learning & Growth reimbursements
• Paid parental leave + Fertility benefits
• Pet insuranceStudent loan refinancing
• Virtual resources for mindfulness, counseling, and fitness

The target base salary for this position ranges from $211,700 to $292,000, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary.

Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.

At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.

• Ro is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at talent@ro.co.
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