Job Overview
Job description
- Salary:
- USD 120,000 - 130,000 per year
- Location:
- United States
- Work arrangement:
- On-site
Role Summary
We are seeking a Senior Coverage Tools Support Specialist to serve as a vital development liaison with our Coverage Test Center (CTC). In this role, you will diagnose software anomalies occurring during field coverage testing, oversee support channels, and guide new software releases through validation testing and documentation updates. Candidates can reside remotely anywhere in the United States, with a working preference for Central Standard Time (CST) to align with field operations and development schedules. We empower every Motorolan to pursue their potential in a people-first culture—candidates with a Bachelor's degree or equivalent practical experience are encouraged to apply.
Responsibilities
Technical Support & Platform Quality
- Observe, analyze, and characterize software issues occurring during field coverage tests, delegating resolutions to development teams to help ensure optimal platform performance
- Manage support channels to assist users, drive final release validation testing, update technical documentation, and coordinate field tests in an Agile environment
Requirements
- Technical Expertise
- ASTRO 25 & LMR Platforms to diagnose software issues across Hydra, Voyager, and Magellan systems
- JavaScript & Google Apps Script to develop, analyze, and maintain system rules using functions, variables, loops, and conditional statements
- Professional Experience
- Field Diagnostics & Software Support to analyze complex field issues and coordinate resolution workflows between field teams and software engineering
Preferred Qualifications
Advanced JavaScript proficiency, familiarity with CI/CD automated testing tools, Agile/Jira ticket workflows, and UI/QA testing experience
Target Base Salary Range: $120,000 - $130,000
Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.
- Basic Requirements
- Bachelor's Degree in a related area of study
- 5+ years of experience in coverage design and testing
Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.
Benefits
Our U.S. Benefits include
- Incentive Bonus Plans
- Medical, Dental, Vision benefits
- 401K with Company Match
- 10 Paid Holidays
- Generous Paid Time Off Packages
- Employee Stock Purchase Plan
- Paid Parental & Family Leave
and more!
- Under 10%
- Relocation Provided
- None
- Position Type
- Experienced
- Referral Payment Plan
- Yes
About the Company
At Motorola Solutions , we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.
Department Overview
At Motorola Solutions , safety and security drive everything we build. Our team designs and connects critical technologies across our safety ecosystem in our continuous commitment to "Solving for safer." The Coverage Tools team bridges field operations with software engineering, ensuring that our radio frequency tools, diagnostic applications, and LMR platforms deliver seamless situational clarity to emergency responders and mission-critical teams nationwide.
Additional Information
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.
We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.
- Role:
- Sr RDE Engineer
- Job Type:
- Full Time
Company profile

Motorola Solutions
motorolasolutions.comMotorola Solutions is an American provider of safety and security technology that unifies communications, video and security technology to protect people, property and places. It builds and connects technologies that enable collaboration between public safety agencies and enterprises, serving safer communities, schools, hospitals and businesses, and it offers SaaS products through its cloud services. Based in Chicago, Illinois, Motorola Solutions pursues a mission to advance safety and security globally through an ecosystem of technologies.
- Company Size
- 10,000 - 50,000 employees
- Headquarters
- Chicago, Illinois, United States
- Founded
- 2011
- Funding Stage
- Public